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Business Analyst

Business Analyst

Falcorp ResourcingJohannesburg, Gauteng, South Africa
30+ days ago
Job description

Reference : JHB -MM-1

We are looking for a Business Analyst with a minimum of 5 years’ experience in a Business Analysis role, of which a minimum of 3 years must be in the financial services industry, long term insurance, investments, wealth management, healthcare administration, or employee benefits. Any technical skills will be an added benefit.

Duties & Responsibilities

  • Work with the relevant Delivery manager and Client to elicit accurate and comprehensive product roadmap / backlog requirements.
  • Work with the relevant Delivery manager and Project Manager to analyze client requirements to determine scope and effort in support of the client commercial engagement.
  • Complete modelling, including providing Product Manager with input to the business case; and conduct product demonstrations and provide sales support.

Pre-Sales Analysis / Product Support

  • Work with the relevant Delivery manager and Client to elicit accurate and comprehensive product roadmap / backlog requirements.
  • Work with the relevant Delivery manager and Project Manager to analyze client requirements to determine scope and effort in support of the client commercial engagement.
  • Complete modelling, including providing Product Manager with input to the business case; and conduct product demonstrations and provide sales support.

    • Business Requirements Analysis

  • Work closely with external and internal stakeholders to analyze their objectives and clarify the stakeholder needs or problem / opportunity statement.
  • Undertake stakeholder and competitor analysis.
  • Ability to undertake requirements review, validation, and to develop user stories.
  • Ability to apply the relevant data analysis technique – whether in business, software, or information level.
  • Facilitate requirements, analysis / discovery sessions, and design workshops to discover information related to the process or requirements from business stakeholders.
  • Work with Delivery Manager, Client, and developers to elicit accurate and comprehensive functional and non-functional requirements from project stakeholders.
  • Analyze and translate business requirements from clients into business requirements specifications that are used by architects, developers, and testers to build and test a software solution.
  • Participate in the planning and prioritization of project scope requirements with stakeholders.
  • Map customer requirements to existing system functionality and identify any gaps.
  • Examine existing and / or create new business processes including understanding data flows; Prepare user stories and prototype mock-ups for new services and enhancements.
  • Identify and clarify constraints and work closely with external and internal stakeholders to design and implement the best possible solution within these constraints.
  • Create functional requirements specifications.
  • Requirements management through proven traceability matrices and models.

    • Development

  • Translate business requirements to functional and non-functional requirements for the Development Team.
  • Create and update feature documentation in support of client UAT as well as Production deployments.

    • Internal & User Acceptance Testing

  • Assist the tester(s) – as required – with the translation of the business requirements documentation into the relevant test scenarios and test cases and the review of these test plans.
  • Promote the quality of delivery by validating and verifying that the delivered functionality meets the requirements – during internal testing (prior to UAT).
  • Assist with the validation and prioritization of test results and defect resolution.
  • As required, assist the client with the creation of UAT test plans.
  • As required, provide sign-off on a feature after delivery on behalf of the Product team.

    • Transition to Support

  • Develop training materials and deliver training to the relevant user community (internal and / or external stakeholders).
  • Develop and / or assist with the review of User Guides.

    • Post Implementation Review

  • Participate in Post Implementation Review sessions.

    • Business Analysis Competence Role

  • Develop, implement, and manage analysis methodology (templates, processes, standards) and provide leadership and support to other Business Analysts and team members.

    • Soft Skills you should have :

  • Interpersonal Skills
  • Stakeholder engagement and management
  • Strong communication Skills
  • Negotiating and Influencing Skills
  • Conflict Management
  • Motivated and self-driven
  • Results driven
  • Analytical Aptitude
  • Customer Focused
  • Logical & Critical Thinking
  • Detail Driven
  • Process Orientated
  • Applied learning
  • Quality orientation
  • Verbal and written communication skills
  • Facilitation skills
  • Problem-solving skills
  • Critical thinking skills
  • Self-managing – pro-active and dependency aware
  • Ability to clarify and resolve ambiguity
  • Ability to understand technical concepts

    • Case Tools experience required

  • Visio / Bizagi / Aris
  • Invision / FIGMA
  • JIRA
  • Confluence
  • Azure Devops

    • Business Analysis skills

  • Stakeholder engagement
  • Requirements Analysis
  • Requirements Gathering
  • Requirements Elicitation
  • Requirements Management
  • Business Case documents
  • Business Requirements Specification
  • Functional Specification
  • Business Process Modelling
  • QA Testing
  • UAT Testing
  • Solution Architecture Overview
  • Wireframes
  • User Interfaces
  • Integration / System Configuration
  • Customer Journey Mapping
  • Critical thinking
  • Design thinking

    • #J-18808-Ljbffr

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    Analyst • Johannesburg, Gauteng, South Africa