Digital Solutions Consultant

Overview

Our UK-based client is a global marketing and technology-led agency that helps brands deliver more effective, engaging, and measurable marketing campaigns. They combine creative, data, and technology expertise with production and procurement capabilities to maximise marketing performance and ROI. They are now looking for a Digital Solutions Consultant to join their Digital Solutions team. This is a varied role, combining technical expertise in Customer Engagement Platforms (CEPs) with strategic input to help clients get the most out of their marketing technology stack. You will work on campaigns, platform management, pre-sales support, and eCommerce implementations, helping drive client success and internal process efficiency. The ideal candidate is collaborative, proactive, and service-oriented. They are entrepreneurial and able to see both strategic and operational opportunities. They remain positive, resilient, and able to handle high-pressure situations, with a strong passion for marketing technology and client success.

This is a remote position open to those living anywhere in South Africa.

Duties & Responsibilities

• Support the development and improvement of the company’s Customer Engagement Platform (CEP) practices
• Build, test, and manage multi-channel campaigns, segments, and templates across platforms like Adobe Campaign, Adobe Experience Manager, Braze, Iterable, and MoEngage
• Review client campaigns and projects, providing recommendations for efficiency, performance, and best practice
• Stay up to date with emerging technologies and tools, including CDPs and analytics platforms like Treasure Data, Tealium, Segment, and Amplitude
• Support scoping, planning, and delivery of eCommerce implementations and migrations
• Assist with pre-sales activities, including preparing sales collateral and estimates for digital solutions
• Propose innovative digital solutions and contribute to developing new service offerings
• Maintain awareness of GDPR and data protection requirements in digital marketing campaigns
• Collaborate with internal teams across strategy, creative, data, and client services to ensure campaigns meet objectives
• Provide reporting and insights on campaign performance to help optimise ROI

Skills, Experience & Requirements

Load Shedding

Applicants must be able to ensure they can maintain internet and power during office hours.

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