ReceptionistRelief Night Auditor

Receptionist / Relief Night Auditor Luxury Hotel Constantia Western Cape

Salary : R15000 R16000 (Negotiable DOE)

Kendrick Recruitment is now seeking a Receptionist / Relief Night Auditor for a prestigious luxury hotel located in Constantia Western Cape. This is a fantastic opportunity for a well-presented service-driven hospitality professional to join a five-star team in an exceptional environment. The ideal candidate must be motivated energetic and ready to deliver world-class service with professionalism and care.

Minimum Experience and Qualifications Required :

Grade 12 (Matric)

Post-matric hotel school qualification advantageous

12 years experience in a five-star property with night auditing exposure

Proficient in computer systems

Excellent communication and numeracy skills

High level of English proficiency

Must be motivated enthusiastic and a strong team player

Must be willing and able to work shifts and under pressure

Own transport preferable

Key Performance Objectives :

Respond to email requests professionally and efficiently

Manage guest enquiries and deliver detailed informed responses

Maintain a thorough knowledge of hotel room categories and property layout

Understand and communicate the propertys various offerings

Effectively resolve guest complaints and issues

Take full responsibility for the night shift ensuring smooth operations

Manage guest accounts and perform daily pit checks

Balance daily revenue reports accurately

Distribute reports to relevant department heads daily

Operate Opera Cloud (Property Management System)

Check guests in and out and assist with rooming as needed

Operate the switchboard and handle incoming calls

Assist with restaurant bookings and hotel reservations

Liaise efficiently between all departments

Consistently go the extra mile to ensure guest satisfaction

Provide support to colleagues and assist other departments where needed

Foster and maintain positive relationships with team members

This is a rare opportunity to join a highly regarded property offering exceptional standards and career growth. If you meet the above criteria and are interested in applying please send your CV to Kendrick Recruitment.

Required Skills :

Minimum 3 years experience

Key Skills

Customer Service,Hotel Experience,Hospitality Experience,Guest Relations Experience,Math,Windows,Facilities Management,Night Audit,Front Desk,Guest Services,Phone Etiquette,Word Processing

Employment Type : Full Time

Experience : years

Vacancy : 1

Monthly Salary Salary : 15000 - 16000