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Business Representative

Business Representative

Staff Solutions RecruitmentElandsfontein, South Africa
30+ days ago
Job description

Key Responsibilities

Sales and Business Administration

  • Engage with potential customers to open new accounts based on future growth potential.
  • Track monthly sales per customer and analyze performance against targets, implementing strategies to drive improvements.
  • Extract sales data from the SAP system and create action plans when needed to stay on target.
  • Provide monthly updates to management on all customer-related activities.
  • Collaborate with marketing to propose new ideas and assist clients in aligning their strategies with the companys vision.
  • Work with warehouse and logistics teams to ensure efficient route planning.
  • Organize trade evenings and promotional events to foster customer relationships and increase product awareness.
  • Lead and monitor promotional campaigns to grow and strengthen the customer base.
  • Assist with the credit application process and collaborate on timely collection of outstanding payments.
  • Partner with the debtors' team to ensure that all accounts are settled within 45 days.
  • Proactively manage relationships with high-risk customers to mitigate potential issues.
  • Ensure the proper maintenance of company vehicles and equipment according to company policy.
  • Participate in monthly meetings to review new business opportunities and customer progress.

Stock Control

  • Liaise with the warehouse to ensure optimal stock availability and resolve any stock-related queries.
  • Support the consignment stock process when required.
  • Monitor customer buying patterns to help forecast stock requirements and assist in inventory planning.
  • Ensure stock rotations are properly managed and replenished as needed.

    • Compliance

  • Operate within company procedures and controls to maintain operational integrity.
  • Report potential risks and concerns to management for proactive resolution.
  • Promote compliance with all regulations to avoid unnecessary expenditure and waste.

    • Customer Service

  • Build and maintain strong relationships with both employees and customers, ensuring the highest level of service.
  • Identify and resolve customer issues while adhering to the companys core values.
  • Regularly engage with key stakeholders to follow up on customer queries and ensure their satisfaction.
  • Provide customers with training on products, pricing, and any updates to product offerings.
  • Ensure customer information is kept up to date and assist with maintaining customer records.

    • Cost Control

  • Support the effective use of financial and operational resources to drive efficiency.
  • Ensure that correct pricing structures are in place and reviewed regularly.
  • Monitor daily gross profit and implement action plans when necessary.
  • Help reduce operational costs by optimizing company assets and minimizing unnecessary expenses.
  • Track expenditure and report any deviations from the budget to management.

    • Qualifications

  • Minimum : A Diploma or Certificate (NQF Level 5)
  • Advantageous : Additional certifications in related fields

    • Experience

  • Minimum : Up to 3 years of experience in a similar Business Representative or relevant role within the manufacturing environment.
  • Advantageous : Experience working with SAP or other ERP systems