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Administrative & Customer Support Specialist (ZR_23841_JOB)

Administrative & Customer Support Specialist (ZR_23841_JOB)

BruntWorkWorkFromHome, Free State, South Africa
30+ days ago
Job description

Administrative & Customer Support Specialist (ZR_23841_JOB)

Administrative & Customer Support Specialist (ZR_23841_JOB)

1 week ago Be among the first 25 applicants

We are seeking a proactive and detail-oriented Administrative & Customer Support Specialist to assist with email communications and administrative tasks for a growing B2B-focused business. This is a remote, part-time role ideal for someone with strong written and spoken English communication skills, customer-facing experience, and the ability to think critically and work independently.

Job Highlights

  • Hourly Rate : USD 5, the equivalent in your local currency
  • Schedule : Monday to Friday, flexible within Eastern Standard Time business hour s
  • Work Arrangement : Work from hom e

Side note : Since this is a permanent work-from-home position and an “Independent Contractor” arrangement, the candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process

Key Responsibilities

  • Respond to client and customer inquiries via email in a timely and professional manner
  • Draft, organize, and manage email correspondence and follow-ups
  • Support the business owner with day-to-day administrative tasks as assigned
  • Maintain accurate and organized customer records
  • Communicate clearly with buyers, store owners, and wholesale clients
  • Understand business objectives and contribute to customer satisfaction and relationship management
  • Identify ways to streamline processes or improve client communication based on ongoing direction

    • Requirements

  • Must reside within or near the EST timezone (e.g., Eastern Europe, parts of Africa or South America)
  • Excellent command of written and spoken English
  • Previous experience in a customer-facing role, preferably in a B2B or wholesale environment
  • Strong attention to detail and organizational skills
  • Ability to take direction, think critically, and work independently without needing micromanagement
  • Comfortable with remote communication and task management tools

    • Preferred Experience

  • Working with US-based clients or customers
  • Familiarity with wholesale or B2B sales cycles
  • Experience supporting small business owners or entrepreneurs

    • Additional Notes

    This role will start with 20 hours per week, with the potential to grow depending on the candidate’s ability to take on additional responsibilities and contribute effectively to the business. The ideal candidate is not just task-oriented but is also a problem-solver who takes initiative.

  • Permanent work-from-home
  • Immediate hiring
  • Steady freelance job

    • Reminder :

    Kindly apply directly to the link provided; you will be redirected to BruntWork’s Career Site. Complete the initial requirements, including the voice recording, pre-screening assessment, and technical check of your computer / device.

    ZR_23841_JOB

    Seniority level

    Seniority level

    Associate

    Employment type

    Employment type

    Contract

    Job function

    Job function

    Customer Service and Administrative

    Industries

    Administrative and Support Services

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