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Data Quality Assurance Administrator

Data Quality Assurance Administrator

SmartStart South AfricaJohannesburg, Gauteng, South Africa
25 days ago
Job description

Key Responsibilities

Data Verification

  • Review submitted documents for accuracy and completeness.
  • Identify errors, inconsistencies, and missing evidence.
  • Compile lists of errors and gaps in documentation.
  • Track and report work weekly, highlighting basic patterns and recurring issues.

Document Management

  • Administer large volumes of documents efficiently and accurately.
  • Scan, upload, download, and print documents as needed.
  • Apply consistent naming and filing conventions for both paper-based and electronic records.
  • Maintain an auditable record of all franchisee value chain activities to ensure full compliance.
  • Collaborate across departments to ensure timely and accurate uploads to SmartLink.

    • Stakeholder Engagement

  • Follow up with relevant stakeholders to obtain missing documents or information.
  • Communicate with implementing partners, coaches, and other stakeholders to provide guidance on documentation standards.
  • Escalate recurring issues and contribute to collective problem-solving around documentation and data workflows.

    • Reporting and Analysis

  • Report on figures and trends using Excel or other tools.
  • Support the team in identifying systemic issues and proposing improvements.
  • Work under tight deadlines while maintaining high standards of accuracy and completeness.

    • Requirements

    Key Person Specifications

    Desired Competencies

  • Exceptional attention to detail and accuracy.
  • Effective time management and ability to meet tight deadlines.
  • Professional and clear communication.
  • Proactive stakeholder engagement and follow-up.
  • Familiarity with CRM systems (Microsoft Dynamics 365 is advantageous).
  • Proficiency in Microsoft Outlook, Word, Excel, Zoom, and Teams.

    • Desired Experience

  • Experience in high-volume document and data handling.
  • Proven ability in document checking, scanning, uploading, and filing.
  • Experience in work tracking and reporting.
  • Prior engagement with stakeholders to resolve data / document gaps.

    • Desired Qualifications

    Post-matric qualification or equivalent experience.

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    Administrator • Johannesburg, Gauteng, South Africa