OFFICE FURNITURE SALES PERSON
The Furniture Sales Person role is key in providing exceptional customer service and driving sales growth. You will assist customers in selecting the perfect furniture for their homes, ensuring a great shopping experience, and meeting sales targets. This role requires strong product knowledge and exceptional interpersonal skills.
MINIMUM REQUIREMENTS
- High school diploma or equivalent
- QuickBooks knowledge is an advantage
- Proficient in Microsoft Office
- Previous retail sales experience, preferably in furniture or home decor
- Strong communication and interpersonal skills
- Ability to work in a fast-paced environment and handle multiple tasks simultaneously
- Proven track record of achieving sales targets and providing excellent customer service
- Basic math skills for processing sales transactions
- Flexible schedule, including availability to work weekends and holidays
SKILLS
Sales techniquesCustomer serviceProduct knowledgeCommunicationInterpersonal skillsProblem-solvingInventory managementPoint of Sale (POS) systemsTime managementNegotiationDUTIES & RESPONSIBILITIES
Direct Sale of office Furniture :Reply to all quotes via emails, websites, calls, and WhatsAppAnswer phone callsGreet clients with a welcoming smileObtain customer requirements - Space PlanningOffer cost-effective / alternative solutionsMonitor product line gross margin / markupGenerate quotes, follow-up on receipt, and secure acceptance of signed quotesComplete Customer Detail FormsVerify Proforma InvoicesComplete customer detailsGenerate Pick Lists, check and sign themHandle Takealot orders & portal queries and returns
Manage Takealot PortalProcess orders & returnsPrepare orders, check component completenessPackaging & labeling boxesManage packaging materialsProcessing of Bills
Ensure complete product details per line item, stock code, pricing, and discountsRequest quotes / sales orders from suppliersAlign POs with customer proforma invoicesConfirm estimated delivery dates, schedule deliveries, and inform clientsReceive stock, confirm with QB PO & supplier quotesSign & date supplier invoicesFollow-up with clients 7 days post-deliveryEncourage clients to submit Google reviews or rate our serviceDaily Admin & Office Duties
Generate, follow-up, amend, and finalize quotesCreate QuickBooks invoicesGenerate credits to clientsMaintain trip sheetsConduct stock takes in warehouse, showroom, & officeClean showroom areasPerform final checks as per invoices (quantity)Perform general security duties#J-18808-Ljbffr