People & Culture Manager

Overview

VillageReach is seeking a Manager, People & Culture to support global growth and impact. This is a remote position with eligibility to work in locations where VillageReach has staff presence (DRC, Kenya, Malawi, Mozambique, South Africa, Côte d'Ivoire or Nigeria). The role is a global human resources generalist—across business partnering, global compliance, total rewards, and talent management—and involves co-creating with leadership and collaborating within a distributed People & Culture team. The ideal candidate is bilingual (English / French), comfortable working across Africa and the USA, and committed to Diversity, Equity, Inclusion and Belonging (DEIB).

Description

Essential Duties and Responsibilities

• Contribute across multiple People & Culture domains including compensation & benefits strategy and administration
• Provide HR business partnering across all levels of the organization
• Support compliance and risk management
• Champion employee wellbeing and retention and lead related initiatives
• Collaborate with the Talent Manager to develop and deliver global training programs (manager training, compliance, leadership development, technical capacity)
• Design new policies and deliver on business-critical HR projects globally
• Coach and advise people managers on employee relations issues across multiple countries
• Work with senior managers on performance management, employee engagement and workforce planning
• Foster VillageReach's culture of curiosity and continuous learning
• Collaborate across the organization, manage stakeholders and set expectations
• Contribute content and resources to the Human Resources Community of Practice
• Other projects and duties as assigned

Competencies

VillageReach describes ten organizational competencies grouped into three strategic areas. For full descriptions, download the Organizational Competency document.

Requirements

To perform this job successfully, the employee must be able to perform each essential duty satisfactorily. Reasonable accommodation may be made for disabilities.

Supervisory Responsibilities

This position currently has no direct reports but may supervise up to three employees in the future, with responsibilities including interviewing, hiring, training, assigning work, monitoring performance, and addressing issues in accordance with policy and law.

Education & Experience

Other Qualifications

Environment and Physical Demands

Office typically in a shared, open environment with core collaboration hours 6am PT to 6pm SAST; all staff are expected to be available during these hours. This role is computer-based and involves frequent video calls and collaboration across geographies.

Commitment to Diversity & Inclusion

VillageReach is an Equal Employment Opportunity employer committed to workforce diversity and recruiting a diverse global workforce.

Application Information

This is an immediate hire and resumes will be reviewed on a rolling basis. To apply, submit your resume and a cover letter to our online portal. In your cover letter, address (1) why you are interested, (2) what makes you a good fit, and (3) one strength you would bring to the position.

Hiring Process

The hiring process includes screening applications, 20-30 minute screening interviews, skills and value-based interviews, a practical assessment, references, offer, and background check.

Safeguarding

All offers are subject to satisfactory references and appropriate screening checks. VillageReach participates in the Misconduct Disclosure Scheme and may request information from previous employers about misconduct findings during employment, or incidents under investigation after leaving employment.

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