Management of Teams that do Installation and Maintenance of Security equipment on a national basisManagement of time and attendance, output, productivity of a technical team (technicians, administrative staff)Work closely with Key Account Managers to ensure that the customers security technology is maintained and kept in a good working orderProvide insight and innovation to deliver efficiencies and improvements in customer services, satisfaction and solution growthEnsure that work completed is done at the highest levels of quality and audit work completedEnsure timeous feedback to customer requests as well as supporting the resolution of technical issues internal and external trainingFacilitate internal and external trainingCompilation and presentation of daily, weekly, monthly and quarterly reportsAdhere to health and safety rules and regulationsAvailable to be on standby if and when requiredAdhere to standard agreement as signed between the Company and the ClientAttend and perform site assessmentsPreferred qualifications, attributes, and skills :
- PSIRA Registered
- Grade 12 or higher
- Good commination skills English
- Drivers licence passenger vehicle at least
- Relevant experience as Technician or Senior Technician
- Clean disciplinary and no criminal record
- The following knowledge and requirements are mandatory for this Client / Site :
- Firm understanding of Analogue CCTV Systems
- Firm understanding of IP CCTV Systems
- Fully Computer literate
- Networking knowledge
- Fully Microsoft Office competent
- Firm understanding of Access Control Systems and Software design (Saflec Systems preferable)
- Firm understanding Electric Fence Products
- Firm understanding Intruder Detection Systems and Software design (DSC Systems preferable)
- Health and Safety training would be beneficial but not required.