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Telesales

Telesales

Midvaal RecruitmentVereeniging, Gauteng, South Africa
25 days ago
Job description

Vacancy : Telesales & Customer Service Representative – Vereeniging

Location : Vereeniging

Start Date : As soon as possible

A well-established franchise company based in Vereeniging is seeking a dynamic, target-driven, and customer-focused Telesales & Customer Service Representative to join our growing team.

Minimum Requirements

  • Matric (Grade 12) – essential
  • 2–3 years proven telesales experience , including cold calling, lead generation, upselling, and follow‑up with clients to secure repeat business
  • 3–4 years hands‑on customer service experience , handling customer queries, resolving complaints, and ensuring high levels of satisfaction across multiple communication platforms (telephone, email, and in‑person)
  • Strong background in client relationship management and telephone‑based sales support
  • Own reliable transport and a valid driver’s license
  • Excellent communication and listening skills – well‑spoken, clear, and professional
  • Strong telephone etiquette with a confident, persuasive, and friendly approach
  • Bubbly, positive, and service‑oriented personality
  • Ability to work independently , manage time effectively, and collaborate in a team environment
  • Strong business mindset , attention to detail, and problem‑solving skills

Key Responsibilities

  • Conduct outbound telesales calls to generate leads, promote products, and convert inquiries into sales
  • Maintain daily contact with clients to nurture relationships and identify new sales opportunities
  • Handle incoming calls, resolve queries efficiently, and provide exceptional after‑sales service
  • Update and manage customer information in the CRM system, ensuring accurate and up‑to‑date records of all interactions
  • Work closely with management to achieve weekly and monthly sales targets and service KPIs
  • Follow up on quotations, invoices, and client feedback to ensure customer satisfaction and retention
  • Collaborate with internal departments to ensure smooth order processing and delivery

    • We Offer

  • Salary : R10,000 – R11,000 per month
  • Competitive and performance‑driven salary package
  • Supportive and friendly team environment
  • Opportunities for career growth and development within a reputable franchise group

    • Kindly send your detailed CV, Certificates, and ID copy to :

    Use reference number : MID585

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    Telesales • Vereeniging, Gauteng, South Africa