Restaurant Manager

Job Description

Restaurant Manager

Cape Town | Luxury Hotel | Salary R30,000 Negotiable DOE

Kendrick Recruitment is seeking an experienced Restaurant Manager to lead and manage restaurant operations within a prestigious luxury hotel in Cape Town. The successful candidate will ensure seamless service delivery, exceptional guest experiences, and alignment with the hotel’s brand and food & beverage offerings.

Key Responsibilities :

Understand and communicate the restaurant’s concept, brand positioning, and F&B offerings

Develop and implement strategies to deliver the restaurant vision and enhance guest experiences

Lead, train, and coach the service team to achieve high standards and maintain a motivated, high-performing culture

Conduct training on SOPs, menus, wine service, and operational systems

Provide regular performance feedback and conduct daily team briefings

Ensure adherence to grooming, uniform, and service standards

Manage operational systems including Micros Symphony (POS), Dineplan (bookings), and timekeeping systems

Liaise with guests regarding bookings, special requests, and bespoke dining experiences

Create and manage detailed function sheets for group reservations and events

Conduct bi-monthly beverage and monthly operating equipment stock takes, ensuring accuracy

Collaborate with the F&B Manager on budgeting, cost control, and financial processes

Identify and escalate FOH / BOH operational issues for timely resolution

Coordinate weekly F&B meetings and follow up on action points

Ensure strict adherence to health, safety, hygiene, and cleanliness standards

Core Competencies :

Operational expertise in restaurant systems, daily operations, and service delivery

Strong knowledge of wine varieties, food pairings, service standards, and cellar practices

Leadership skills with ability to develop, motivate, and inspire a team

Clear, assertive, and respectful communication, particularly in performance management

Proficiency in Micros Symphony, Dineplan, timekeeping, and stock management systems

Financial acumen including budgeting, expense tracking, and cost control

Strong organisational skills and attention to detail

Guest-focused with a passion for creating exceptional dining experiences

Professionalism, reliability, and alignment with brand etiquette and culture

Preferred Qualifications & Experience :

3–5 years’ experience in a similar leadership role within high-end or boutique hospitality

Formal training or certification in hospitality management or related field preferred

Wine service or sommelier training advantageous

Package :

Salary negotiable depending on experience

Opportunity to lead operations in a luxury hotel environment

Requirements

experience