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Executive Virtual Assistant - 0720 - Cape Town, South Africa

Executive Virtual Assistant - 0720 - Cape Town, South Africa

Bionic TalentWorkFromHome, Gauteng, South Africa
30+ days ago
Job description

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Base pay range

About the client :

Our client is a fast-growing digital marketing agency in the United States, specializing in home services such as painting and roofing. They are known for delivering reliable, high‑quality solutions with a strong focus on customer satisfaction, quick response times, and transparent communication. As they continue to expand, they are looking to bring on a dedicated virtual team member to support administrative tasks and strengthen their digital presence.

About the role :

We are hiring an Executive Virtual Assistant to support our client's daily operations in the home services sector. This position involves managing appointment scheduling, responding to client inquiries, maintaining a professional online presence, and providing general administrative support. The ideal candidate is proactive, detail-oriented, and experienced in supporting fast‑paced service businesses.

Experience In a Digital Marketing Agency Is Required.

Experience in the home services industry is required.

What you’ll be doing :

  • Answer customer calls and emails, providing friendly and professional support.
  • Schedule appointments, service calls, and follow‑ups using CRM and scheduling tools.
  • Keep calendars up to date to prevent overlaps or missed bookings.
  • Create and post social media content (Facebook, Instagram, Nextdoor) to promote services and offers.
  • Design simple visuals or service promotions using Canva (or similar tools).
  • Monitor and respond to messages, reviews, and comments on social media promptly.
  • Track and follow up with leads; input data accurately into the CRM system.
  • Send estimate templates, service confirmations, and follow‑up emails.
  • Manage task lists and help coordinate communication between field staff and customers.
  • Perform ad hoc admin tasks such as invoicing support, file management, or data entry.

Who are we looking for?

  • Minimum 2 years of experience as a Virtual Assistant or Admin Support, preferably in a digital marketing agency.
  • Experience with appointment scheduling and calendar tools (e.g., Google Calendar, Calendly).
  • Familiarity with CRMs like Housecall Pro, Jobber, ServiceTitan, or similar.
  • Skilled in Canva or other design tools for creating engaging content.
  • Proficient in social media tools (e.g., Meta Business Suite, Buffer, or Later).
  • Excellent communication skills in English (written and spoken).
  • Highly organized, responsive, and capable of working independently.
  • A strong problem‑solver with a customer‑first mindset.
  • Prior experience supporting home services, trades, or field‑based teams is a plus.

    • Position : Executive Virtual Assistant

    Remote Status : Fully Remote

    Preferred Location : Global

    Working Hours : 9 AM – 6 PM EST

    Salary : USD 1000 - 1300

    Internal Job ID : 0720

    Seniority level

  • Entry level

    • Employment type

  • Full‑time

    • Job function

  • Administrative

    • Industries

  • Human Resources Services

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    Executive Virtual Assistant • WorkFromHome, Gauteng, South Africa