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SayPro Import and Export Controller

SayPro Import and Export Controller

SayProCape Town, Western Cape, South Africa
1 day ago
Job description

Cape Town

takealot.com, South Africa’s leading online retailer, is looking for a highly talented Import and Export Controller to join our team in Cape Town.

We are a young, dynamic, hyper growth company looking for smart, creative, hard-working people with integrity to join us. We offer a market related, Total Remuneration Package which allows full flexibility according to your needs, a great work environment and a promise that you won’t be bored as long as you are prepared for a challenge and want to build something great.

This role is critical in managing the end-to-end logistics process for international shipments, ensuring compliance with regulations, and delivering exceptional service to our clients while supporting growth and service excellence within TFS Freight forwarding.

Key responsibilities : (What are you directly responsible to achieve within the scope of your role)

  • Serve as primary point of contact for assigned client accounts
  • Provide accurate quotations and cost estimates
  • Resolve operational issues and client queries promptly
  • Build and maintain strong client relationships
  • Ensure all processes comply with IATA, IMO, and local regulations
  • Collaborate with warehouse, transport, and customs teams
  • Process and input shipment data into freight forwarding systems
  • Prepare and review shipping documentation (AWB, BOL, commercial invoices, packing lists)
  • Maintain accurate records of shipment status and tracking information
  • Monitor vessel / flight schedules and notify clients of arrival updates
  • Liaise with clients regarding shipment status and documentation requirements
  • Coordinate with shipping lines, airlines, and logistics partners
  • Ensure all documentation complies with international trade regulations
  • Coordinate with suppliers and exporters for cargo collection and delivery
  • Support month-end reporting and reconciliation processes

Minimum Required Experience & Qualification :

  • Diploma in Logistics, Supply Chain Management, or related field
  • 3-5 years in freight forwarding, with both import and export experience
  • Experience with freight forwarding software systems (CargoWise)
  • Strong knowledge of Incoterms, customs procedures, and international trade regulations
  • Proficiency in freight-forwarding and customs clearance systems / software
  • High level of proficiency with MS Office / Google Suite packages with advanced proficiency in Excel

    • Skills, knowledge & abilities :

  • Excellent communication and client service skills
  • Ability to go beyond what is expected.
  • Solutions-oriented, can-do attitude; initiative-taking
  • Excellent communication and presentation skills
  • Strong prioritization and time management skills
  • Comfortable with change and excellent collaborator
  • Problem-solving mindset with ability to work under pressure

    • The Environment

  • takealot.com employees are entrepreneurial and dynamic, smart, customer- centric, fun and have the shared ambition of takealot.com being the leading e- commerce company in Africa.
  • We have fun, work hard, take ownership, work in teams to create solutions, and are always open to direct feedback / new ideas on where we can improve.
  • We are short on ego and high on output.
  • We are doers and not only thinkers, its all in the execution after all.
  • We love what we do and what we are creating.
  • We seek to employ an Extra Ordinary Mind whoisSmart, has Integrity,andis Hardworking.

    • #J-18808-Ljbffr

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    Import Controller • Cape Town, Western Cape, South Africa