Head : CRM, Client Experience & Insights - R1,7m neg! EE

Take responsibility for oversight of CRM systems, analysis of customer data for insights and trends, and design of cross-functional initiatives to personalise marketing, sales, and customer service. Your experience across segmentation, targeted campaigns, and effective use of communication channels is required.

A proven track record in CRM systems and analysis with CX and CVM capabilities and a strategic mindset and innovative problem solving skills are key for this role. Experience in the Financial Services sector essential.