Job title : Membership Assistant
Job Location : Gauteng, Centurion
Deadline : September 30, 2025
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Role Purpose
To verify and accurately process membership applications and member record updates in accordance with business rules, policies and procedures.Requirements
A National Senior Certificate is essential (Mathematics or Mathematical Literacy as a Grade 12 subject is advantageous)Previous working experience as an Administrator / Data Capturer is highly advantageousLanguage proficiency in English and another South African language is essentialExperience working in a client services environment is preferredMS Office / 365 proficiency is essentialDuties & Responsibilities
Accurately capture new membership applications and changes within the specified service level agreement.Apply scheme membership rules in terms of underwriting and waiting periods.Follow-up on outstanding documentation to ensure that members and dependants are successfully registered.Ensure that the scheme and employer are not unnecessarily exposed to financial risk.Effectively resolve queries from members, employer groups, service providers and schemes within the specified service level agreement.Printing and distributing membership welcome packs and cards.Assisting with quality control initiatives within the team.Competencies
Data capturingCustomer-focusedAbility to learn and apply new skillsAttention to detailDeadline : 21st August,2025
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