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Credit Controller_Administrator

Credit Controller_Administrator

City Property Administration LtdJohannesburg, ZA
30+ days ago
Job description

Job title : Credit Controller_Administrator

Job Location : Gauteng, Johannesburg

Deadline : September 28, 2025

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Description

  • The purpose of the role is to effectively manage arrears  and perform certain administration for the department.

    • Managing tenant accounts.

  • Follow up and collect all outstanding monies from current and ex-tenants who are in arrears.
  • Negotiate payment arrangements.
  • Provide statements to relevant parties when required.
  • View banking unallocated and suspense accounts for payments received with incorrect reference numbers and send correct information to banking.
  • Provide feedback on arrears as required.
  • Ensure that all files handed over to Legal are accurate and complete.
  • Resolving tenant queries (e.g. account reconciliation, assessment rates, utilities etc.)

    • Credit control administrative duties.

  • Ensure that the credit control policies and procedures are complied with.
  • Sign an MOU with all tenants for which payment arrangements are made.
  • Send out the appropriate default letters.
  • Blacklist all tenants as per company policy.
  • Update the notes on the arrears report daily.
  • Ensure that all instructions are issued are accurate, complete, and authorised in terms of the SODA timeously where adjustments to tenant accounts are to be made.
  • Update and correct tenant information as required.
  • Reconcile credit balance accounts to make sure that they are correct.
  • Check the rent-roll reconciliation report monthly.
  • Attend to tenant CRM cases timeously & effectively.
  • Communicate on a regular basis with the Property Manager regarding problematic tenants.

    • Perform administrative functions for the department.

  • Prepare documents for the department, correspondence, etc.
  • Prepare monthly packs as required.
  • Minute taking in meetings.
  • Accurate filing of documents.
  • Provide assistance with the annual leave control for the department (building managers).
  • Coordinate the training for new staff.
  • Diary management and preparing in advance to ensure that there is no duplication in the dairy and allowing for rescheduling of meetings as required.
  • Ensure that the teams are fully aware of scheduled appointments.
  • Book meetings and meeting venues.
  • Coordinate and provide administrative duties related to community projects and social events.
  • Ensure good housekeeping of the department.
  • Managing the petty cash.
  • Monitor team movements to ensure familiarity regarding their whereabouts.
  • Organize parking as required.
  • Control and collect all documents required for performance reviews and complete the necessary checklist / control sheet.   Follow up with employee regarding outstanding reports.

    • Requirements

    Qualifications & Experience :

  • Matric qualification required (with accounting as a subject  preferred).
  • Up to 2 years credit control experience required.
  • 1 year experience in administration.
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    Credit • Johannesburg, ZA