Corporate Recon Controller

Job Purpose

Ensure the reconciliation from transactional level to cash settlements is managed for the top corporate customers in SA Distribution as allocated.

Ensure monies are collected timeously and reporting on allocated customers in the ERP system is accurate and complete.

Responsibilities

• Send invoices and client statements to ensure payments are received timeously if and when required for allocated customers
• Maintain accurate records of communication activity with the corporate customers
• Maintain a high level of customer management and service internally and externally
• Review and perform transactional and payment reconciliations on the top corporate customers daily
• Submit regular feedback for the corporate customers as required
• Follow up on payments daily, to ensure payments are made timeously for allocated customers
• Updating customer information in line with internal control processes
• Attend to calls professionally internally and externally
• Ability to reconcile accounts and communicate findings to customers
• Suspending customers that are overdue in terms of their credit terms
• Un‑Suspend client accounts upon receipt of payment from clients
• Adhere to applicable legislation i.e., NCA etc.
• Ensure that any differences in the transactional reconciliations are addressed
• Adhere to internal processes implemented by management as well as the approved credit policy
• Approval to be obtained for any adjustments to credit limits or trading terms as per the credit policy as well as business and the customer
• Customer documentation kept safe and secure files, invoices etc.
• Filing of supporting documentation completed
• Adherence to CRM SLA's put in place
• No unauthorized changes to be made to customer accounts
• No customer information is given to any unauthorized person
• Conduct data entry into company systems, and review and verify the information to ensure accuracy and accessibility

Client & Customer Management (Internal)

Data Management

Document Management

Document Preparation

Skills & Competencies

Qualifications

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