ISP 2nd Line Network EngineerDatacentrix • Cape Town, ZA
ISP 2nd Line Network Engineer
Datacentrix • Cape Town, ZA
24 days ago
Job descriptionMatric Grade 12 (Compulsory) MTCNA CCNA N+ qualification and 3+ years’ experience Valid driver’s license and own vehicle Basic Linux command line skills Good practical networking skills : IPv4 understanding, TCP / IP, MTU, Network trouble shooting (LAN WAN FW), VLAN understanding, SD-WAN Equipment knowledge (know your way around), Cisco / Meraki, Mikrotik Wireless troubleshooting Email troubleshooting (Client and server side) Understanding of DNS including on types of records and troubleshooting. Understanding of VoIP Ability to organize and prioritize work in an effective manner. Ability to work under pressure to meet strict deadlines. Performance-driven and attention to detail. Must be a people’s person and team player. Must be reliable and accept responsibility for the tasks assigned to them. Logging of Incidents and Service Requests, ensuring end to end management and ownership of tickets. Handling 2nd line support requests. Identify and escalate requests requiring urgent attention to resolve as quickly as possible. Ensuring that an ongoing contribution toward positive customer satisfaction is achieved. Liaise with various 3rd parties, internally and externally, toward achieving resolution within SLA. Adherence to call lifecycle processes and procedures. Maintain adequate knowledge of supported systems to provide high-level support. Maintains and consistently demonstrates a general knowledge of service desk guidelines, processes and procedures Assist with internal adhoc IT support queries. Liaising with the project management team, 3rd line engineers and network engineers on a regular basis. Will be part of an after-hours standby rotation cycle. ICT jobs
Job title : ISP 2nd Line Network Engineer
Job Location : Western Cape, Cape Town
Deadline : December 20, 2025
Quick Recommended Links
- Jobs by Location
- Job by industries
- eNetworks a division of Datacentrix is looking for an ISP 2nd Line Network Engineer to be based at our Cape Town offices and will be responsible for being the single point of contact for the customer, for all supported applications, configuring and maintaining client infrastructure as well as engaging with 3rd party suppliers. The Network Engineer will be required to resolve network issues and taking ownership of all owned incidents from logging to resolution. Ideal candidate will have experience working in an ISP environment.
Qualifications, Experience and Skills Required :
Responsibilities :
Create a job alert for this search
Network Engineer • Cape Town, ZA
Related jobs
The System and Network Administrator is responsible for overseeing, managing, and maintaining IT infrastructure across multiple client environments.
This role involves providing technical expertise ...Show more
The System and Network Engineer is responsible for overseeing, managing, and maintaining IT infrastructure across multiple client environments.
This role involves providing technical expertise in sy...Show more 
Researcher – Corporate Meeting Development.Basic Salary : R12,000 – R20,000 per month (based on experience).Computer & Internet Allowance : R1,000 per month.
Bonus : 2% on paid-up deals...Show more
Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!.We specialise in enabling companies to progress along the path of cloud maturity, managing transformation ...Show more
Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!.We specialise in enabling companies to progress along the path of cloud maturity, managing transformation ...Show more 
Founded in 2016 Ekco is now one of the fastest growing cloud solution providers in Europe!.We specialise in enabling companies to progress along the path of cloud maturity, managing transformation ...Show more 
Job Description : Tier 2 Helpdesk Engineer - Remote.The Tier 2 Helpdesk Engineer is responsible for providing advanced technical support to end-users, resolving complex issues, and ensuring the smoo...Show more
ISP 2nd Line Network Engineer
Data Centrix • Cape Town, South Africa
Qualifications, Experience and Skills Required : .Matric \ Grade 12 (Compulsory).N+ qualification and 3+ years experience.
Valid drivers license and own vehicle.Basic Linux command line skills.Good pr...Show more
Last updated: 30+ days ago • Promoted
System & Network Engineer (Level II)
Prime System Solutions • Cape Town, Western Cape, ZA
Remote
Quick Apply
Last updated: 13 days ago
Lead Generator
HR Genie • Table View, South Africa
Researcher Corporate Meeting Development.Basic Salary : R12,000 R20,000 per month (based on experience).Computer & Internet Allowance : R1,000 per month.
Bonus : 2% on paid-up deals (meetings per...Show more
Last updated: 30+ days ago • Promoted
Pizza Chef
Phoenix Recruitment • Bloubergstrand, South Africa
Prepare and cook pizzas to the highest standards, ensuring perfect dough, toppings, and baking techniques are consistently applied for every order.
Manage the pizza section of the kitchen, maintaini...Show more
Last updated: 30+ days ago • Promoted
B2C Sales Associate
DevFinders • Melkbosstrand, WC, ZA
We are a dynamic Residential and End of Tenancy Cleaning company, committed to delivering exceptional cleaning services to our clients.
We are looking for a vibrant, customer-centric.The ideal candi...Show more
Last updated: 30+ days ago
3rd Line Support Engineer
The Legends Agency • Cape Town, South Africa
Line Support Engineer (Remote).Join a rapidly growing Professional Managed Services Provider delivering proactive and on-demand IT support services, cutting-edge technology solutions, and expert pr...Show more
Last updated: 30+ days ago • Promoted
System & Network Engineer (Level-I)
Prime System Solutions • Cape Town, Western Cape, ZA
Remote
Quick Apply
Last updated: 13 days ago
Lead Generator
WENZ • Table View, City of Cape Town, South Africa
Quick Apply
Last updated: 30+ days ago
3rd line Engineer 24 / 7
Ekco • Cape Town, Western Cape, ZA
Quick Apply
Last updated: 20 days ago
2nd Line Service Desk Engineer
Mindmatch Consulting • Cape Town, South Africa
We are looking for a new 2nd Line Service Desk Engineer to join our vibrant team, learn our product portfolio, and work as part of our leading supporting team to ensure our customers are getting th...Show more
Last updated: 30+ days ago • Promoted
1st line Engineer 24 / 7
Ekco • Cape Town, Western Cape, ZA
Quick Apply
Last updated: 20 days ago
Intermediate Network Engineer
Sabenza IT & Recruitment • Cape Town, Western Cape, South Africa
The Mid-Level System Support Engineer is responsible for managing and resolving complex system issues across hardware and software platforms.
This role focuses on improving system performance and re...Show more
Last updated: 30+ days ago • Promoted
Security sales representative Table View
Forum Security Solutions • Table View, Western Cape, South Africa
We’re Hiring! – Sales Representative (Table View) A leading Security Company is looking for a driven Sales Representative to join our team.
Responsibilities : • Cold calling & new contract acquisitio...Show more
Last updated: 2 days ago • Promoted
2nd Line Engineer 24 / 7
Ekco • Cape Town, Western Cape, ZA
Quick Apply
Last updated: 20 days ago
Nail Technician, Sunningdale (Cape Town)
Howland Recruiting • Sunningdale, South Africa
My well-established and growing client in Sunningdale (Table View) is looking for a.Rubber-base & Bio-sculpture gel overlays, pedicures and gel toes to provide manicures, pedicures, nail art, nail ...Show more
Last updated: 30+ days ago • Promoted
1st Line Network Engineer
Mindmatch Consulting • Cape Town, South Africa
The primary function of this role is to provide a technical response / fix to incidents and service requests reported by our customers, performing second line diagnostics to resolve or identify the ...Show more
Last updated: 30+ days ago • Promoted
2nd Line Support Engineer
Uptime Solutions Ltd • Cape Town, Western Cape, South Africa
Quick Apply
Last updated: 30+ days ago
New Business Developer
HR Genie • Table View, South Africa
Researcher Corporate Meeting Development.Basic Salary : R12,000 R20,000 per month (based on experience).Computer & Internet Allowance : R1,000 per month.
Bonus : 2% on paid-up deals (meetings per...Show more
Last updated: 30+ days ago • Promoted