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Strategic Marketer & Client Relations Specialist

TWK AgriZA

21 days ago

Job description

Job title : Strategic Marketer & Client Relations Specialist

Job Location : Mpumalanga,

Deadline : September 30, 2025

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Job Description

TWK Agri has the following vacancy available : Strategic Marketer & Client Relations Specialist within the Financial Services division at Piet Retief, Mpumalanga.

Job Summary

This role involves leading strategic marketing initiatives and elevate client engagement across our Financial Services division. This newly created role blends high-level marketing strategy with hands-on relationship management, offering a unique opportunity to shape the future of our brand and client experience.

Responsibilities and Duties

Develop and implement marketing strategies for the Insurance Group and individual JR portfolios

Design onboarding and engagement strategies for potential BEE brokers

Lead multi-channel campaigns to promote insurance products and systems

Drive lead generation and customer engagement across insurance sectors

Manage social media marketing, content creation, and performance analytics

Coordinate events, expos, sponsorships, and social functions

Oversee website management and digital growth in collaboration with Corporate Marketing

Prepare and manage the marketing budget and assess ROI

Lead brand positioning, rebranding efforts, and document standardisation in collaboration with Corporate Marketing

Ensure compliance with legal and regulatory marketing standards

Analyse customer feedback and implement service improvements

Support customer education through newsletters, guides, and webinars

Manage Welverdiend Guesthouse and Pot & Plant operations

Contribute to employee soft skills training and development

Build and maintain stakeholder relationships

Qualifications and Skills

Bachelor’s degree in Marketing, Communications, or a related field (Honours degree would be advantageous)

10+ years’ experience in strategic marketing and client relations

Minimum 5 years in a senior management or leadership role

Strong project management, analytical, and interpersonal skills

Bilingual (Afrikaans & English) with excellent communication abilities

Valid Driver’s License (Code 08)

Closing Date 30 September 2025

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