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Reception Administrator

Reception Administrator

MediclinicPolokwane, ZA
6 days ago
Job description

Job title : Reception Administrator

Job Location : Limpopo, Polokwane

Deadline : October 07, 2025

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MAIN PURPOSE OF JOB

  • To assist patients in all aspects of admissions and discharges in a professional manner; preventing operational and financial risks to the organisation and exceeding client expectations.
  • KEY RESPONSIBILITY AREAS

  • Ensure admissions (including pre-admissions / bookings) are captured and processed as per procedure
  • Identify and prevent financial risks by adhering to policies and procedures
  • Ensure an effective discharge process as per the Patient Administration Manual
  • Maintain patient confidentiality
  • REQUIRED EDUCATION

  • ESSENTIAL EDUCATION :   Grade 12 or equivalent
  • DESIRED EDUCATION : None
  • REQUIRED EXPERIENCE

  • ESSENTIAL MINIMUM EXPERIENCE : None
  • DESIRED EXPERIENCE :   Reception administration experience; Experience in a private healthcare facility
  • REQUIRED JOB SKILLS AND KNOWLEDGE

  • Debtpack Enquiry application (Check outstanding amounts if a patient is flagged as Blacklisted.)
  • Admission; Bed functions; Preparation for next day and discharge processes
  • Anatomy (including terminology)
  • Hospitals switchboard systems
  • Patient Administration policies and procedures (e.g. Patient Confidentiality; Cash Handling; Blacklisted patients; Bed Overrides; etc.)
  • Patient admin programmes on the AS400 system
  • Computer literate (Microsoft Office)
  • ICD and CPT codes
  • Medical Aid Schemes and the Private healthcare environment
  • Workmans Compensation Act (WCA) processes; procedures and policies
  • Emergency / Major Incident Protocol (e.g.. Fire; floods; robbery)
  • Identifying possible financial risks (e.g. blacklisted patients; handling of patient valuables; etc.)
  • Closing date : 27 / 09 / 2025

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    Administrator • Polokwane, ZA

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