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Business Analyst - Fraud Solutions

Business Analyst - Fraud Solutions

SavageOne Pty LtdJohannesburg, Gauteng, South Africa
30+ days ago
Job description

About the job Business Analyst - Fraud Solutions

Onsite Overview : We are seeking a highly skilled and experienced Business Analyst to join our team, focusing on fraud solution development and implementation. The successful candidate will play a key role in analyzing, defining, and supporting the implementation of fraud detection systems and features, working closely with cross-functional teams including Forensics, CRM, Big Data, and Development.

Key Responsibilities

  • Conduct holistic analysis of required fraud solutions, including source systems and integration requirements.
  • Manage the implementation of new fraud detection features and functionalities.
  • Collaborate with the Forensic Analysis team, CRM system owners, Big Data Platform team, and other business stakeholders to design and implement fraud solutions.
  • Conduct stakeholder interviews and workshops to gather and refine business requirements.
  • Document and analyze business needs in a clear, structured, and concise format.
  • Develop detailed use cases and user stories to define system functionality.
  • Define integration requirements between systems and the fraud detection solution (including writing SQL statements as needed).
  • Analyze data to ensure it meets internal data quality metrics.
  • Identify and explain data patterns and trends to support decision-making.
  • Communicate requirements effectively to the development team and validate developed solutions.
  • Organize and contribute to user acceptance testing.
  • Provide architectural and design input, maintaining up-to-date architecture documentation.
  • Participate in Agile ceremonies including backlog prioritization, sprint planning, and retrospectives.
  • Conduct post-implementation tests and resolve operational issues.
  • Support the Security and Privacy by Design Assurance (SPDA) process.
  • Assist in incident troubleshooting and draft change requests where necessary.
  • Present quarterly priorities during PI grooming and collaborate with cross-functional teams to ensure delivery.
  • Provide regular progress updates during team standups.

Qualifications

  • Minimum of 8 years' experience as an IT Business Analyst or in a similar role.
  • Intermediate to advanced SQL skills (strong advantage).
  • Proficient in Microsoft Excel and data manipulation tools.
  • Strong analytical and problem-solving skills with experience in data analysis and interpretation.
  • Excellent communication, facilitation, and interpersonal skills.
  • Strong attention to detail and commitment to quality.
  • Ability to work independently and collaboratively in a fast-paced environment.
  • Experience with Agile development methodologies is preferred.
  • Self-starter with strong ownership mentality.

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