Position Summary
Industry : IT & Internet
Job category : Call Centre and Telesales
Location : Randburg
Contract : Permanent
Remuneration : Market Related
EE position : No
Introduction
Tracker requires the services of a Direct Sales Agent at their Head office based in Johannesburg. The candidate will be required to ensure Customer Service Standards are maintained and reach sales targets whilst working in a highly pressurised environment. We require a diligent, committed and hard‑working individual, who can be a part of a highly motivated team.
Job Description
- Upselling / cross selling products
- Meet and exceed the sales quotas
- Maintain contact and build lasting relationships with customers
- Make sales calls and contact both potential and existing customers
- Keep records of all interactions with customers
- Keep abreast of the latest market trends and remain updated on product knowledge
- Development of innovative and creative sales techniques
- Upselling / cross selling on different campaigns
- Ensure that Customer Service standards are maintained in a highly pressurised environment
- Follow up leads / queries
- Identify the needs of a customer and meet those needs through the purchase of products or services
- A requirement to work overtime or Saturdays may be requested from management
Minimum Requirements
Matric and minimum of 1-2 years outbound sales experience in a call centreExcellent typing and accurate data capturing skillsExcellent communication skills and telephone mannerComputer literacyAnalytical skillsPersuasive and competitive nature will be an advantageProven sales recordBenefits
Medical AidProvident Fund#J-18808-Ljbffr