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Service Advisor Menlyn

Service Advisor Menlyn

Business Capital GroupPretoria, Gauteng, South Africa
30+ days ago
Job description

Job Responsibilities

  • Represent the Auto Centre at reception, welcome customers, book in vehicles for repairs / servicing.
  • Answer questions about service outcomes, schedule and book appointments, facilitate vehicle and customer drop-offs and pick-ups.
  • Assist with parts sourcing, pricing, and create quotes for customers’ approval.
  • Provide customers with feedback and information regarding the progress of vehicle repairs.
  • Establish and maintain good working relationships with fleet customers to encourage repeat and referral business.
  • Complaints handling to resolution.
  • Any other related duties as required by the MD from time to time.

Desired Experience & Qualification

  • Proven work experience as a Service Advisor or similar role (at least 2 years).
  • Multi-brand workshop experience essential.
  • Education

  • Grade 12, tertiary admin qualification advantageous.
  • Package & Remuneration

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    Service Advisor • Pretoria, Gauteng, South Africa