The Sales Consultant is responsible for customer engagement, customer service and sales generation through emails, inbound and outbound telephone calls by providing expert advice and information relating to products, services and offers.
Qualifications and Experience
- Grade 12
- In-depth knowledge of consumer behaviour
- Proven experience in a sales related role
- Minimum 5 years experience in sales
Skills and Knowledge
Natural ability for customer focusProduct knowledge (In-house training)Demonstrates interpersonal skills to engage with customers effectivelyProfessional verbal communication skillsStrong attentiveness and listening skillsStrong persuasion and negotiation capabilityAbility to multitask and operate under pressure to meet lead timesQuick thinkerHighly focused and target drivenHigh level diligence with meticulous attention to detailExcellent problem-solvingPolite, personable and friendly tone of voiceBasic user of Microsoft Office (Excel, Word, Outlook)#J-18808-Ljbffr