Technical Sales – Applications Specialist
ANDRITZ West Coast, Western Cape, South Africa
Responsibilities
The applications specialist serves as technical support to the N.A. Sales Network. They will be a key person in mill site troubleshooting and problem identification and variances from global best practices, development of technical solutions for a given project including corresponding, technical marketing, case generation and methodology. They will assist inside sales with quote preparation, consult engineering and typically will justify and present for large or strategically important sales presentations.
Mill Site Optimization and Troubleshooting
The goal of optimization and troubleshooting will typically encompass two areas but may include others.
The optimization and application specialist must audit the wet end of the customers paper machine. Documenting and evaluating existing equipment as well as paper properties are routinely performed. Additionally gathering of engineering information such as installed vacuum systems, drive motors and gathering of equipment prints. Detailed sketches, equipment layouts and mechanical details are often required.
Ideally the optimization and applications specialist should feel comfortable with mill data collection, storage systems, retrieval practices. The application specialist should have an elevated level of familiarity with typical operational parameters as well as typical physical property measurement.
Quotation Preparation and Field Applications
Requests for technical quotations and problem solving can originate from sales Associates, paper mills, Engineering firms or paper machine builders. The Optimization and Application Specialist will review the request and determine what drainage or ancillary equipment is needed to satisfy the objectives outlined within the request. An outline is generated and sent to inside sales for pricing.
As part of the proposal, generation of the following material may be needed. Vacuum requirements, Drainage projections, Layout drawings, Horsepower consumption projections, Descriptive cover letter and
The Optimization and Application Specialist may have to startup Andritz equipment. Start-Up supervision, customer training, Formulating, and executing trial plans, creating reports are typically needed.
Technical Sales Support
Provide value add and ROI technical arguments to support customer proposals. Generation of technical marketing materials. Support general product line marketing efforts.
Requirements
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Engineering and Sales
Industries
Machinery Manufacturing, Industrial Machinery Manufacturing, and Paper and Forest Product Manufacturing
#J-18808-Ljbffr
Technical Specialist • Cederberg Local Municipality, Western Cape, South Africa