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Supply Chain Quality Controller / Quality Assistant

Supply Chain Quality Controller / Quality Assistant

West Coast PersonnelStellenbosch, South Africa
1 day ago
Job description

Key Responsibilities

Compliance & Portal Management

  • Manage and maintain compliance data across client and retailer portals (e.g. IPW, Fairtrade, Organic).
  • Ensure timely submissions and renewals with a 98% "right-first-time" accuracy rate.
  • Keep certification and regulatory documents up to date and ready for audits.

Quality & Compliance Programs

  • Support Quality Management Systems (QMS) to ensure adherence to policies, procedures, and standards.
  • Conduct internal audits and compliance checks.
  • Train and audit suppliers and wine producers against Fairtrade, IPW, and Organic standards.
  • Facilitate and close out non-conformances.

    • Traceability & Document Control

  • Maintain farm-to-bottle traceability documentation in line with certification requirements.
  • Administer and control versioned QMS documents.
  • Assist in mock recalls and traceability testing to ensure readiness.

    • Auditing & Data Integrity

  • Schedule, coordinate, and lead supplier, internal, and external audits.
  • Ensure timely close-out of findings and maintain accurate audit records.
  • Maintain data integrity across ERP (SAGE / SAP), QMS, and compliance portals.

    • Continuous Improvement & Communication

  • Support cross-functional communication on compliance and quality updates.
  • Identify and implement process improvements to streamline documentation and reporting.
  • Participate in digital and process standardisation projects.

    • Qualifications & Experience

  • Education : National Senior Certificate (Grade 12)
  • Tertiary Qualification : Diploma / Degree in Quality Management, Food Science, Food Technology, or Supply Chain Management.
  • Training / Certifications (preferred) :
  • HACCP (Intro + Practitioner)
  • BRCGS Issue 9 & IFS v8 Awareness
  • Internal Auditor (ISO 9001 / ISO 22000 / FSSC 22000)
  • Knowledge of Organic, Fairtrade, and IPW standards
  • Experience with mock recalls and traceability testing
  • Experience : 35 years in quality, compliance, or supply chain auditing within the food or beverage industry.

    • Skills & Attributes

  • Strong knowledge of quality systems, compliance, and regulatory frameworks.
  • Excellent analytical, organisational, and documentation skills.
  • High attention to detail and accuracy.
  • Strong communication and problem-solving abilities.
  • Proficiency in Microsoft Office, ERP (SAGE / SAP), and QMS platforms.
  • Self-motivated, proactive, and collaborative.
  • Own transport advantageous.
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    Quality Controller • Stellenbosch, South Africa