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Sales Support Consultant Paarl

Sales Support Consultant Paarl

Persona Staff ccPaarl, Western Cape, South Africa
30+ days ago
Job description

Reference : CPT -CS-1

Are you ready to safeguard success in the digital realm? Do you thrive on delivering exceptional customer service while driving sales to new heights? Look no further! Our client, a renowned leader in perimeter fencing and security solutions, is seeking a dynamic individual to fill the role of E-Commerce Sales & Support Consultant on a 3-month contract.

Duties & Responsibilities

Who We're Looking For :

  • A Grade 12 graduate with a passion for customer-centric solutions.
  • 3-5 years of proven experience in a similar role, with a deep understanding of the construction, steel, and security industries.
  • A tech-savvy individual well-versed in MS Office, ERP systems (such as Sage, IFS, Sales Force, SAP, Syspro), and adept at navigating online and social media platforms.

Key Responsibilities :

Customer Service :

  • Be the frontline ambassador for our online shop, ensuring prompt and professional responses to customer inquiries across all digital platforms.
  • Collaborate closely with Logistics and Finance teams to ensure seamless customer experiences from inquiry to delivery.
  • Handle complaints with finesse, turning challenges into opportunities for improvement.

    • Sales :

  • Cultivate and nurture relationships with existing and potential customers, driving engagement and sales through our E-Commerce platform.
  • Take charge of generating leads and funneling them to our online shop, meeting and exceeding sales targets with finesse.
  • Champion the customer journey, providing top-tier service aligned with international online shopping standards.

    • Administration :

  • Maintain meticulous records of leads, calls, accounts, and sales activities, ensuring accuracy and efficiency.
  • Partner with Marketing to research target markets, identifying avenues for sales growth and innovation.
  • Stay ahead of the curve by keeping abreast of market trends and product developments.

    • If you're ready to embark on an exciting journey where your skills and creativity meet digital prowess, apply now to join our team as an E-Commerce Sales & Support Consultant! Let's secure success together. Email your CV to

    Persona Staff (PTY) Ltd. is POPIA (Protection of Personal Information Act, 2013) compliant.

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    Sales Consultant • Paarl, Western Cape, South Africa