Job title : Bartender x10 (Cape Town)
Job Location : Western Cape, Cape Town
Deadline : October 17, 2025
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Job Purpose
To prepare and deliver exceptional beverage services within the banqueting and / or restaurant operations to ensure that internal (SOP) standards are continuously achieved and professionally executedKey Performance Areas
Prepared Work AreaPrepare mise-en-place, and conduct any other required checks and preparations for serviceIdentify issues with regards the bar display and surrounding areas in terms of appearance / functioning of equipment and systemsStock bar for serviceCheck cleanliness of own section or service stationService ExecutionKeep up to date with regards food products, trends and drinks methodologies required to deliver menusUnderstand and conduct all tasks in line with Food & Beverage standard operating proceduresTake guest orders accurately and timeously and place in the systemExplain menu items and make recommendations with regards beverage menuMix drinks and present beverage in line with guest order and outlet standardsBe attentive to guest requestsClear glasses after guests have completed their drinksProvide billing to guestsConduct cash-ups at the end of serviceComplete beverage stock sheets each shiftLeverage opportunities to upsell on promotional itemsBar StandardsUnderstand and conduct all tasks in line with F&B standard operating proceduresBe aware of and comply with health, safety, hygiene and environmental regulations in the outletsUse and store operating equipment in line with specifications and safety regulationsParticipate in stock takesConduct daily stock counts of bar smallsResolve or report on any anomalies to the required standardsReport on any breakages at the end of the shiftCustomer Engagement - Identify customers and understand their preferencesConnect with all guests by providing them with a warm welcome, greeting them with a friendly smile, acknowledging them on arrival and departure, and ensuring respect at all timesInteract with guests and provide professional service standards and relevant solutionsEducate customers on business unit facilities, products, reward programme and current promotionsHandle any customer complaints, requests and / or suggestions to resolution, escalating if necessaryRequirements
Education
Grade 12 preferred or Grade 10 (with relevant experience)Experience
2 years previous experience as a bartenderSkills and Knowledge
Work conditions and special requirementsAbility to work shifts that meet operational requirementsPhysically able to move operating equipmentHave an open attitude to perform similar functions in alternative outlets due to operational requirementsTechnical competenciesBeverage / Cocktail Product KnowledgeBarrister skills an advantageOperating equipment use & careBeverage serviceCommunications skillUpselling skillsBasic Computer LiteracyCashiering ServicesProblem SolvingCollecting Information (listening; asking questions)Dealing with CustomersAbility to follow Instructions as provided and ask questions as requiredTeam co-operationHospitality / Hotel / Restaurant jobs