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Customer Experience Support Consultant
Customer Experience Support ConsultantSwitch Recruit • Cape Town, South Africa
Customer Experience Support Consultant

Customer Experience Support Consultant

Switch Recruit • Cape Town, South Africa
6 days ago
Job description

Our client offers a last-mile delivery service through their integrated ordering apps. They ensure reliable and timely delivery services and they are looking for a superstar query-solver to join their team in Cape Town, immediately.

Duties :

  • Solving customer queries on last-mile deliveries.
  • Ensuring customer satisfaction.
  • Providing technical support.
  • Analyzing support trends.

Requirements :

  • Minimum 1 year of experience in a similar role handling queries on last-mile deliveries (non-negotiable).
  • Be available immediately.
  • Strong customer support skills.
  • Able to work sufficiently on systems.
  • Experience working on a MacBook is an added advantage.
  • Able to work independently and with initiative.
  • Create a job alert for this search

    Support Consultant • Cape Town, South Africa

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