Customer Experience Support ConsultantSwitch Recruit • Cape Town, South Africa
Customer Experience Support Consultant
Switch Recruit • Cape Town, South Africa
6 days ago
Job descriptionMinimum 1 year of experience in a similar role handling queries on last-mile deliveries (non-negotiable). Be available immediately. Strong customer support skills. Able to work sufficiently on systems. Experience working on a MacBook is an added advantage. Able to work independently and with initiative.
Our client offers a last-mile delivery service through their integrated ordering apps. They ensure reliable and timely delivery services and they are looking for a superstar query-solver to join their team in Cape Town, immediately.
Duties :
- Solving customer queries on last-mile deliveries.
- Ensuring customer satisfaction.
- Providing technical support.
- Analyzing support trends.
Requirements :
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Support Consultant • Cape Town, South Africa
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