Senior Test Analyst

Overview

We are looking for a methodical and results-driven test analyst to identify and apply test procedures to ensure software product quality. As a test analyst, you will assess the functionality and feasibility of our banking systems and software to ensure that flaws are eradicated prior to deploying to Production. The role requires a passion for detecting and solving problems, an eagle-eye for detail, and the ability to see the overall picture. You must have in-depth knowledge of software development, agile practices, superb analytical skills, and the ability to foresee technical problems. Extensive knowledge of systems within financial services and strong communication skills are essential, as you will communicate with internal and external stakeholders. You will advocate for testing, understand its importance, and advise on best practice. You will review and maintain testing standards and documentation. Where testing involves colleagues without formal testing experience, the Senior Test Analyst will provide technical knowledge, mentorship, and training to achieve effective testing outcomes.

Note : The following sections outline the key responsibilities, KPIs, qualifications, experience, knowledge, skills and abilities, and working conditions.

Key Responsibilities

• Execute test cases under varying circumstances.
• Document and evaluate test results.
• Track defects and help troubleshoot errors.
• Review test procedures and develop test scripts.
• Partner with the development team to drive QA efforts.
• Perform end-to-end testing of all systems from development through all testing environments.
• Identify products to be assessed in the software review process.
• Define appropriate tests, including test data to be used.
• Manage test data by documenting results of each test cycle to identify flaws.
• Liaise with the software development team.
• Run diagnostic and system testing and present information to relevant stakeholders.
• Interact with relevant Business Analysts and Developers to ensure effective communication.
• Identify and eliminate redundant functions and components.
• Improve knowledge of business applications and user needs and expectations.
• Understand and implement industry standards and protocols.
• Ensure best customer experience on all systems.
• Contribute to test plans, write test cases, and conduct testing.
• Create test plans to include environments, resource requirements, high-level test cases, risks and assumptions.
• Create the test procedure to be followed when executing test cases.
• Translate test cases into design steps from DevOps Azure / TFS.
• Execute system validation plans (new functionality) and liaise with the business.
• Execute all test activities for allocated projects.
• Create operational change requests and deploy changes into the Pre-prod environment for further testing.
• Perform industry testing, e.g., sending outward transactions and receiving inward transactions with different banks for ongoing projects.
• Design test plans for payment projects and provide system training to business users.
• Troubleshoot and replicate production defects to aid resolution.
• Perform API testing using Postman.
• Track defects and retest fixes regularly.
• Update project stakeholders on UAT / Regression testing progress.
• Participate in standup meetings and other QA meetings (test planning, retrospectives, QA status, and updates).
• Communicate with IT teams to troubleshoot hardware and software issues for testing purposes.
• Ensure test environment readiness.
• Test usability and cross-site security vulnerability functionality of the application.
• Sign off post-deployment checklists after testing in respective environments.
• Perform post-deployment checks after go-lives.

Key Performance Areas (KPAs) and KPIs

Finance

Aligned to the overall business financial performance.

Customer

Internal Processes

Organisational Learning

Requirements

Qualifications : IT Diploma / BTech / Degree in IT or Computer Systems or Informatics; ISTQB Foundation Certification, ISTQB Agile.

Experience

Knowledge, Skills And Abilities Required

Working Conditions

Onsite

This position is advertised in line with our commitment to Employment Equity.

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