Warehouse Controller

Job Location : , South Africa, South Africa

Application Deadline : February 20, 2026

Job Purpose

• To oversee the safe receipt, storage, retrieval and timely dispatch of goods for PSD / CSD, thereby meeting customer service levels and reducing costs.

Key Responsibilities

Strategy Execution :

Work closely with the Warehouse Manager and / or Logistics Manager and the transport management team to ensure the delivery of an integrated supply chain benefit and strategic target achievement.

Drive the implementation of improvements in PSD / CSD warehouse operations to achieve significant gains in efficiency.

Ensure the implementation of warehouse best operating practices and standardised procedures / practices throughout the warehouse.

Manage the system for keeping PSD / CSD stock control systems up to date and plan future capacity requirements based on forward planning.

Operations Management :

Control and monitor PSD / CSD inventory levels and replenishment processes.

Maintain the physical condition of the warehouse(s) by planning and implementing new design layouts in conjunction with the Warehouse Manager / Logistics Manager; inspecting facilities and equipment; issuing work orders for repair and requisitions for replacement.

Manage PSD / CSD operational requirements by deploying warehouse operational and administrative employees and following up on work results.

Continuously consider cost reducing strategies over all activities of the warehouse.

Manage the housekeeping of the warehouse(s) and surrounding area.

Plan the arrangement of goods within the warehouse and ensure special requirements for certain stock, such as chilled goods or fragile products are met.

Manage the system of picking, checking and loading to ensure productivity and compliance targets are met.

Ensures that all tasks, activities and operations that are carried out on the day shift are coordinated with night duties and activities.

Effectively and in a timely manner communicate with the Logistics Manager and Warehouse Manager regarding any issues, exceptions or problems occurring on the nightshift that warrant their attention.

Ensure customer orders are filled and placed on trucks in the proper order as described in the loading procedures.

Ensure that all orders leaving the warehouse are correctly packed and damage free.

Manage the execution of the transport plan for PSD / CSD returns and the document process back into SAP.

Perform regular system health checks regarding replenishments, transfers, returns not completed.

Warehouse Administration Management :

Oversee the warehouse administration, ensuring that all goods receipting and issuing documents are accurately and promptly processed.

Monitor the warehouse billing status.

Ensure computerised administration and automated storage and retrieval systems are accurately maintained.

Analyse and provide the inventory report, IN / OUT status report, dead stock report, goods age report, consumption report, manpower status report to the Logistics Manager.

Audit daily labour and billing reports.

Warehouse Maintenance Management :

Oversee the planned and unplanned maintenance of warehouse equipment.

Customers Service Level Management :

Resolve issues encountered around damaged or short stock.

Risk Management :

Ensure ISO compliance throughout the warehouse(s), including health and safety and food safety.

Conduct daily health inspections and risk compliance inspections incorporating :

forklift inspections.

lighting inspections.

reachtruck inspections.

facility inspections.

damaged stock.

Participate in the risk committee and in HIRA workstudies.

Ensure warehouse compliance with all national and provincial legislation and regulations, international SHERQ standards and with company policy.

Ensure the safeguarding of warehouse operations and contents by establishing and monitoring security procedures and protocols.

Team Management :

Monitor team performance and provide regular performance feedback.

Coach and support the team where necessary to achieve objectives.

Lead the team towards meeting the strategy and targets through regular communication and utilisation of the full organisational talent management tool set.

Address poor performance in individuals and teams in accordance with company policy and the relevant legislation.

Conduct regular meetings and ensure that records are kept and shared across the team and that action plans agreed to within team meetings are delivered upon.

Key Relationships

Internal :

Transport team.

Broader planning team.

SHEQ and risk management.

Finance administration team.

External :

Customers.

Transport contractors.

Qualifications, Skills and Experience Required for the Job

Qualifications and Experience

Matric.

National Diploma in Warehouse / Logistics Management.

Valid Code EB drivers’ licence.

4 - 6 years’ experience in a warehouse environment, 3 of which in a Supervisory or Team Leader position.

Skills and Competencies

System skills (SAP MM and BW, MS Office skills prerequisite).

Verbal and written communication.

Computer literacy.

Interpersonal.

Logical thinking.

Analytical thinking.

Numeracy.

Organisational awareness.