E-Commerce Assistant

The E-commerce Assistant will support the day-to-day operations of the e-commerce department. This role plays a crucial part in ensuring smooth order fulfillment, accurate product listings, and the timely delivery of customer orders. The ideal candidate will be detail-oriented, tech-savvy, and have a strong interest in online retail operations.

Key Responsibilities :

• Order Fulfillment & Logistics :
• Assist with picking, packing, and booking orders for dispatch.
• Coordinate with couriers and update tracking information.
• Ensure timely and accurate order processing.
• Product Content & Listings :
• Assist in uploading new products to our websites and other platforms, ensuring all product details are accurate.
• Edit and optimize product photos using Canva and Photoshop.
• Organically write and proofread product descriptions, ensuring consistency in tone and branding.

(Please note that we have ran into many issues with staff using AI tools like ChatGPT to do their copywriting which has resulted in time being wasted due to having to correct, incorrect information and copywriting tone, due to the lack of proofreading. If you are someone who relies heavily on AI to do your work, you are more than welcome to skip this job listing as we prize organic copywriting above what AI can provide.)

Key Skills & Requirements :

Job Types : Full-time, Permanent