Assistant Store Manager Menlyn Park, Johannesburg

Assistant Store Manager Menlyn Park, Johannesburg

Step into a fast-paced, work-hard, play-hard retail leadership environment

Retail | Menlyn Park, Johannesburg | R13,000-R15,000 basic per month (excluding incentives)

About Our Client

Our client is a fast-growing retail brand with a national footprint in South Africa's major shopping centres. They are known for their high-energy culture, strong performance ethos, and dedication to delivering an exceptional in-store experience. The company fosters a results-driven environment where accountability and high standards are part of everyday life, offering great growth potential for ambitious retail professionals.

The Role : Assistant Store Manager Menlyn Park

As Assistant Store Manager, you will support the Store Manager in leading a busy, high-performing retail team. This role requires strong operational oversight, a hands-on leadership style, and a passion for motivating teams to hit sales targets while delivering top-tier customer service. You will also be expected to step up and run the store in the Store Manager's absence.

Working hours : Retail hours including weekends, public holidays, and shifts (5 working days per week with 1 guaranteed weekend off per month).

Key Responsibilities

Minimum of 3 years experience in a retail management or supervisory role

Support the Store Manager in leading and motivating the team to meet and exceed sales targets

Drive excellence in daily operations, including staff scheduling and task delegation

Monitor store KPIs and support the team in achieving individual and store goals

Handle staff coaching, performance management, and disciplinary discussions when necessary

Ensure outstanding customer service and handle escalations with professionalism

Oversee visual merchandising and ensure adherence to brand standards

Manage shrinkage, stockroom organisation, and stock control processes

Conduct opening / closing procedures and ensure compliance with all policies

About You

3+ years of experience in a similar retail leadership role (Assistant Store Manager, Floor Manager, Supervisor)

Proven ability to lead and develop a team in a busy retail environment

Confident managing team performance, conflict, and discipline

Strong KPI and target management skills

Excellent communication skills and a customer-focused approach

Organised, reliable, and attentive to detail

Comfortable working weekends, shifts, and public holidays

Proactive, hands-on leader who thrives under pressure

Matric required; tertiary qualification in retail or business (advantageous)

Salary and Remuneration

R13,000R15,000 basic salary per month (excluding incentives)

Competitive commission and incentive structure

Annual performance bonus

Benefits may include medical insurance, retirement annuity, and disability cover (to be confirmed)