Company Administrator

We’re seeking a Company Administrator to manage the day-to-day administration of our cleaning operations. You’ll be responsible for coordinating cleaners, confirming client bookings, updating records, and ensuring each job runs smoothly. You’ll act as a central point of contact between clients, staff, recruitment, and management.

Key Responsibilities

Assign cleaners and backup staff to bookings

Communicate with clients and cleaners to confirm schedules and updates

Monitor payments and maintain accurate records across systems

Manage changes, cancellations, and last-minute replacements

Track job progress and log outcomes, feedback, or complaints

What You’ll Bring

Strong organisational and time-management skills

Excellent written and verbal communication

Attention to detail and accuracy in record-keeping

Ability to coordinate multiple tasks and priorities

Professional, calm approach to problem-solving

Confidence in working independently in a fast-paced environment

Minimum 3 years’ experience in administration

Experience with CRM, ATS, or scheduling systems

Proficiency in Microsoft Office (Outlook, Excel)

Comfortable using WhatsApp and phone communication

Reliable laptop, internet, and quiet workspace