Call Center Agent – Evening Shifts for Students

Job Summary

Houston Skilled Consultancy is looking for dynamic and articulate Call Center Agents to support our growing client service operations during the evening hours . This is an ideal opportunity for college students or fresh graduates who are looking to gain professional experience in a fast-paced, supportive environment. You will be the voice of our organization, assisting customers with inquiries, resolving issues, and ensuring high levels of customer satisfaction.

Key Responsibilities

• Handle inbound and outbound customer service calls in a professional and courteous manner
• Provide product or service information to customers and address their concerns
• Record detailed and accurate call notes in the CRM system
• Meet or exceed performance metrics including response time, customer satisfaction, and call quality
• Escalate complex queries or complaints to the relevant departments
• Maintain confidentiality and adhere to data protection policies
• Participate in training sessions and team briefings to stay updated on products, services, and procedures

Required Skills and Qualifications

Experience

Working Hours

Knowledge, Skills, and Abilities

Benefits

Why Join Houston Skilled Consultancy?

At Houston Skilled Consultancy, we believe in nurturing young talent and offering flexible, meaningful employment opportunities. We foster a culture of inclusivity, growth, and continuous learning. Whether you are looking to gain experience, earn extra income, or step into the corporate world, we provide the tools and support you need to succeed.

How to Apply

Interested candidates should send their updated resume along with a brief cover letter mentioning their availability and motivation to apply.

Email us.

Subject Line : Application for Call Center Agent – Evening Shift

Apply now and take the first step towards a rewarding professional journey!

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