SUMMARY : POSITION INFO
JOB DESCRIPTION :
The insurance Sales Agent will be responsible for selling full Comprehensive insurance products and all other related insurance products, providing exceptional customer service, and handling policy-related inquiries. This role requires strong communication skills, an understanding of short-term insurance policies, and the ability to work in a target-driven environment.
DUTIES / KEY RESPONSIBILITIES
- Sell comprehensive insurance policies to new and / or existing customers.
- Handle customer inquiries and provide accurate product information.
- Follow up on leads and convert them into successful sales.
- Ensure optimal service delivery through multiple communication channels, including phone and email.
- Maintain a high level of customer satisfaction and address customer concerns professionally.
- Assist clients with policy documentation and claims processes related to total loss insurance.
- Perform data entry and validate customer documents to ensure accuracy and compliance.
- Accurately log cases and interactions in the system.
- Meet and exceed sales targets while adhering to compliance requirements.
- Work collaboratively with team members to drive business success.
- Ability to work flexible hours when required
EDUCATION
Grade 12 / NQF Level 4Preference will be given to candidates who have completed the full FAIS and RE05 qualificationsMust meet fit and proper requirementsEXPERIENCE, KNOWLEDGE AND SKILLS REQUIRED
Minimum of 2-3 years of sales experience, preferably in insurance or a related fieldPrevious experience in the short-term insurance industry is advantageousStrong negotiation and persuasion skillsExcellent telephone etiquette and communication skills (verbal and written)Advantageous – Bilingual / MultilingualAbility to multitask and manage time effectivelyHigh attention to detail and accuracyAbility to work under pressure and meet deadlinesSelf-motivated and target-drivenTeam player with the ability to work independentlyComputer literate (MS Word, MS Excel, MS Outlook)OTHER REQUIREMENTS
Criminal and Credit ClearReliable or own transportNeed to meet fit and proper requirements#J-18808-Ljbffr