Store Manager (45hr) - Relay Jeans Thembisa Birch Acres
Gauteng, South Africa
Job Description
Responsibilities :
- Driving turnover to ensure the achievement of targets
- Controlling expenses
- Managing stock losses to ensure shrinkage is in line with the Company standard
- People management, including recruitment, development of staff, employee relations, performance management
- Executing in-store merchandising strategy and standards
- Ensure customer satisfaction by executing our customer service strategy and fulfilling the demands of our customers
Qualifications & Experience :
A Matric certificate.Minimum 3 years retail experience with a minimum of 1 year store leadership experience.Skills :
Builds Customer LoyaltyCustomer Service DeliveryCustomer Value ManagementCustomer-Focused ApproachEffectively Presents SolutionsKnows the Buying InfluencesLeverages Digital Communications with CustomersManages ResistanceManaging the Sales ProcessNegotiation & SellingPolicy & proceduresStrategic Sales PlanningLeadershipBehaviors :
Action Oriented - readily takes on new challenges and opportunities with a sense of urgency and eagernessBuilds Networks - establishes and nurtures internal and external relationships in order to create robust, and mutually beneficial, partnershipsCustomer Focus - understands, anticipates, and meets the needs and expectations of customersDirects work - effectively plans, organizes and directs the activities of individuals or teams to achieve desired outcomesDrives Engagement - inspires, motivates and empowers individuals to go above and beyond for the benefit of the team and the organizationEnsures Accountability - takes accountability and ensures others are held to account on agreed upon performance targetsOptimizes Work Processes - assesses and improves the efficiency, effectiveness, and quality of various work processesValues differences - recognizes, respects, and appreciates the diverse values, beliefs, and perspectives of othersPreference will be given, but not limited to candidates from designated groups in terms of the Employment Equity Act.
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