Desktop Support IT Technician

We are looking for an experienced and reliable Desktop Support IT Technician to join our IT team. The ideal candidate will have 3-4 years of hands‑on experience providing desktop and end‑user support across hardware, software and networking environments. You will play a key role in ensuring smooth IT operations by diagnosing and resolving technical issues, maintaining equipment and supporting users both in person and remotely.

Requirements

• 3-4 years of experience in a desktop or IT support role.
• Strong knowledge of Windows 10 / 11, Office 365 and Active Directory.
• Experience with basic networking concepts (TCP / IP, DNS, DHCP).
• Familiarity with IT ticketing systems (e.g., Freshservice, Zendesk, ServiceNow).
• Understanding of hardware troubleshooting for desktops, laptops and peripherals.
• Good communication and interpersonal skills.
• Ability to work independently and manage time effectively.

Key Skills

Employment Type : Full Time

Experience : years

Vacancy : 1

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