Employer Success Associate (Account Management)

Employer Success Associate (Account Management)

Jobox City of Johannesburg, Gauteng, South Africa

CEO @ Jobox | Helping Corporates & Startups Hire Top Graduate Talent

Who are we?

Jobox is a youth employment platform that helps graduates launch their careers by connecting them with real work opportunities at companies that need emerging talent. We partner with universities, training institutions and employers to make it easier for young people to gain experience and for businesses to access vetted, work‑ready candidates. Our technology and support team handle everything from matching and onboarding to progress tracking, so that every placement creates lasting impact for both the graduate and the employer.

Why is now a great time to join Jobox?

We’ve spent the past few years proving that youth employment can be done differently, faster, fairer and with measurable results. Now we’re scaling that success. With new partners, fresh funding and thousands of graduates on our platform, we’re expanding across institutions and industries. Joining us now means shaping how employers experience Jobox, helping them discover great young talent, and directly seeing your work open doors for real people every day.

What you will be doing

You will be the account manager and hiring partner for a portfolio of companies that hire through Jobox. After our Business Development team brings them in, you will take over the relationship, onboard them, help them post strong job opportunities on the platform and support them through their first few placements.

Your goal is to make sure they have a great experience, see clear value in using Jobox and continue hiring with us. You will also keep relationships warm between programmes so we always have employers ready to participate in upcoming placement opportunities. This is a relationship‑driven, client‑facing role that is focused on building trust and helping employers succeed on Jobox.

Where you will fit in

You will report to the Head of Customer Success and work closely with the Programme Associate, who oversees programme delivery and timelines. You will also collaborate with the Student Success team, who source and vet candidates for employer opportunities. Together, you will ensure every company hiring through Jobox has a seamless experience from onboarding and posting roles to successful placement and ongoing engagement.

Work hours and location

• Monday to Friday
• Remote, South Africa

Key Responsibilities

Client Relationship Management

Account Management and Employer Success

Strategic Recruitment Partnership (Day‑to‑Day)

Commercial Outcomes

Tools and Systems

Must‑Have Experience

Nice‑to‑Have Experience

Requirements

Reporting Structure and Collaboration

Seniority level

Mid‑Senior level

Employment type

Full‑time

Job function

General Business, Management, and Business Development

Industries

Technology, Information and Internet

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