Job title : Senior Scrum Master
Job Location : Gauteng, Centurion
Deadline : October 12, 2025
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Role Purpose
The Scrum Master plays a pivotal leadership role in guiding Agile teams toward high performance. This role supports multiple fast-paced IT development teams with diverse technical expertise and team cultures, to ensure consistent delivery of business value. Through clear direction, proactive facilitation, and a commitment to continuous improvement, the Scrum Master will lead the teams using Agile and Agile project management principles, focusing on iterative delivery.Requirements
Qualifications, Experience and Knowledge
Formal Agile certification (CSM, PSM I / II, TKP, PMI-ACP, ICP) Agile Certified Practitioner or equivalent, with 5+ years' experience in an Agile delivery role.Demonstrated experience managing Agile projects and leading cross-functional teams in high-pressure environments.Understanding of software development, Agile principles and project management, particularly for data application development.Computer literate, including competency with Jira, Office365, MS Teams, SharePoint, Excel, and MS PowerPoint.Experienced working with different frameworks within Agile, particularly SAFe, Scrum and Kanban.Exhibit Lean-Agile leadership, with a solid understanding of Lean and Lean principles and the ability to propagate this into the teams and the organization.Duties & Responsibilities
Delivery leadership & Agile leadership
Apply Agile principles to deliver business value through iterative, incremental releases that are small, usable, and aligned with user needsChampioning a customer-focused approach by ensuring that work is prioritized that will deliver business value and have real user impactFacilitate adaptive planning, balancing short-term sprint goals with longer-term product and business objectivesProactively identify and manage delivery risks, cross-team dependencies, ensuring alignment with PI objectives and stakeholder expectations in a dynamic, fast-paced environmentFacilitate communication between agile teams and product owners of internal and external business units to develop solutions that support business needsUnderstand project goals to maintain alignment and encourage open communication within the team and with external stakeholdersSupport the line manager with time management activities, including coordinating timesheet submissions and ensuring accurate tracking of team availability and capacitySupport the Application Manager in compiling and presenting monthly reports on team performance, delivery metrics, and overall team healthTeam Leadership & Agile Facilitation
Guide the teams in applying Agile practices to build trust, transparency, and accountabilityFacilitate Agile events (i.e., Daily Stand-ups, Sprint Planning, Reviews, and Retrospectives) with a focus on purpose, engagement, and outcomesFoster self-organizing teams, empowering them to make delivery decisions and improve their way of workingTeach problem-solving techniques and help the team become better problem-solvers for themselvesPromote a sustainable pace of work by helping teams balance delivery pressure while maintaining team healthSupport the team in removing impediments quickly and effectively to maintain flowCollaborate with Product Owners, Business Analysts, and development teams to support the elicitation, refinement, and documentation of software requirements, ensuring alignment with agile delivery goals and customer valueHelp the team coordinate the delivery of business objectives by aligning team efforts and goals within the context of Program Increment (PI) Objective to ensure timely execution within delivery timelinesContinuous Improvement & Agile Culture
Establish feedback loops using retrospectives, metrics, and direct engagement to drive a culture of inspect-and-adaptEncourage technical excellence, collaboration, and peer learning to help foster a culture of discipline and craftsmanship that is the hallmark of effective Agile teamsUse Agile metrics (e.g., velocity, cycle time, throughput) to promote visibility and enable data-informed decisionsBuild a high-performing team – focus on ever-improving team dynamics and performanceCultivate psychological safety and emotional resilience in the face of delivery and team challengesTeam and Stakeholder Engagement & Visibility
Ensure consistent communication with business stakeholders regarding team progress, delivery timelines, and blockersFacilitate coordination and communication between teams especially in the Scaled agile environmentEnsure the visibility of team output, linking delivery back to measurable business valueFacilitate inclusive and informed decision-making through structured workshops, alignment sessions, or PI planning (where applicable)Operational Support & Delivery Stability
Monitor and maintain awareness of operational support and BAU demands where it may impact sprint commitmentsProactively help balance unplanned work, support incidents, and project deliverables without derailing team momentumCollaborate with technical leads, analysts, and external teams to manage production risks and improve team responsivenessCompetencies
Competencies and Skills
Excellent people, management and leadership skills.Well versed in conflict management, addressing issues before they impact productivity.Highly self-motivated and resourceful, with critical thinking skills to proactive approach problem-solving.A strong ability to work independently while driving team success.Excellent communication skills, both written and verbal.Remote facilitation skills to effectively manage hybrid meetings and events.?Establish and maintain excellent working relationships with all team members and business partners.Able to thrive in a fast-paced, dynamic environment.Able to manage multiple responsibilities effectively, adapt to shifting priorities, and remain focused under pressure in demanding environments.Understanding software engineering best practices and basic architecture concepts like service orientated architecture and object-orientated analysis and design will be an advantage.Experience in data environment, investment and financial industry will be an advantage.Deadline : 18th August,2025
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