Compliance Manager II
Randburg, Gauteng
Salary : R1,200,000 - R2,400,000
Posted today
Job Description
The purpose of the role is to ensure there is implementation of the Group's compliance frameworks and programmes in consultation with business to ensure conformance and adherence with regulations and to deliver through a team of Compliance resources / specialists. Ensure adherence of organisation policies and procedures, especially regulatory and ethical standards. Perform regular audits, design control systems and help to design and implement company policies.
Key responsibilities include :
- Control expenditure and identify process improvements to contain and reduce costs.
- Provide input into the budget and manage and report on budget usage within agreed parameters.
- Build working relationships across teams to enhance delivery, collaboration and innovation.
- Deliver customer experience excellence in service delivery aligned to organisational values and service standards.
- Provide regular reports on service delivery against agreed SLAs and customer targets.
- Develop and implement end-to-end processes aligned to the customer journey map.
- Research and implement improvements and opportunities to harness technology and platform enablement.
- Review and streamline processes to drive efficiencies and minimise redundancy.
- Monitor customer feedback and align processes to maximise efficiencies.
- Analyse regulation and legislation with a risk-based approach; identify and rate risks for responsible business units.
- Develop and implement Compliance Risk Management Plans (CRMPs) for core provisions.
- Develop monitoring plans and compile monitoring reports with results and action plans.
- Advise management on systems, policies, processes and controls to enable compliance.
- Promote a culture of compliance and participate in compliance projects and training initiatives.
- Provide training on regulatory requirements to channels.
- Ensure compliance with statutory, legislative, policy and governance requirements in area of accountability.
- Maintain knowledge of legislative amendments, industry best practices, and internal procedures.
- Develop governance and compliance procedures and identify risks; educate others and encourage improvements.
- Lead and participate in specialist risk forums; contribute to area tactical strategy and operational plans.
- Responsible for implementing and enforcing the organisation's compliance programme.
- Maintain awareness of FAIS Act, code of conduct, and related obligations; supervise KYC / FATCA / AEOI where applicable.
- Monitor and validate investor files, update procedures, and participate in compliance committees.
- Lead AML / KYC team operations and foster collaborative relationships across the area of specialisation.
Qualifications and Experience
BCOM (LLB, Risk, Accounting) or similarFinancial Services experience advantageousStrong understanding of regulatory frameworks (e.g., FICA, market conduct, privacy laws)Ability to interpret legislation and apply it practicallyExcellent communication and stakeholder engagement skillsHigh energy, proactive mindset, and ability to lead compliance initiativesAnalytical thinking and problem-solving capabilitiesNote : Applications close on 06 / 11 / 25. FirstRand Group Employment Equity plan applies. Candidates may disclose disability information on a voluntary basis. Information will be confidential unless legally required to disclose.
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