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Installations Technician - North

Installations Technician - North

Fidelity Services GroupCape Town, ZA
1 day ago
Job description

Job title : Installations Technician - North

Job Location : Western Cape, Cape Town

Deadline : November 30, 2025

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QUALIFICATION & EXPERIENCE :

  • Matric or equivalent
  • Minimum 5 years’ experience as an alarm technician
  • Extensive programming, wiring, installations and fault finding experience
  • JOB REQUIREMENTS & OTHER ATTRIBUTES :

  • Valid driver’s licence essential
  • Must be PSIRA registered (Grade C)
  • Sound knowledge of DSC, FBI, CADDX, IDS, Paradox and Telecom systems
  • Knowledge of CCTV, Intercom systems and access control advantageous
  • Able to work standby as and when required
  • INTERNAL CLIENTS :

  • Installations
  • Servicing
  • Investigations
  • Operations
  • Technical Trainer
  • EXTERNAL CLIENTS :

  • FADT customers
  • Suppliers
  • Duties (Technical) :

  • Perform alarm installations as per quotation
  • Program alarm panels / system as per specifications
  • Issue clients with quotes on site for additional equipment if necessary
  • Plan the cable runs with the wireman
  • Obtain customer codes before attending a call daily and when on Standby
  • Complete handovers
  • Complete invoices and job cards after every installation
  • Provide feedback to Manager / Supervisor and Call Centre upon completion of a call
  • Performance Standards (Technical) :

  • Ensure that installation corresponds to Sales Rep’s quotation
  • Ensure that alarms are programmed according to FADT prescribed standards
  • Ensure that the correct details are quoted
  • Adhere to SHE requirements at all times
  • Ensure that the correct customer details are obtained prior to attending the call
  • Ensure that handovers, invoices and job cards are completed accurately and within prescribed standards
  • Ensure that feedback is provided timeously to the relevant parties
  • Duties : (General) :

  • Download cites every morning
  • Keep stock up to date and assist storeman with stock take
  • Keep the company vehicle clean
  • Submit petrol slips
  • Performance Standards (General) :

  • Ensure that stock is up to date at
  • Ensure that stock is up to date at all times and report any discrepancies
  • Ensure that the company vehicle is clean at all times
  • Ensure that petrol slips are submitted weekly
  • Competencies (technical & behavioural) :

  • Action Oriented
  • Priority setting
  • Customer Focus
  • Planning
  • Interpersonal savvy
  • Approachability
  • Functional / Technical Skills
  • Delegation
  • Action orientated
  • Informing
  • Planning
  • Engineering / Technical  jobs
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    Technician • Cape Town, ZA