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Tactical Support Officer

Tactical Support Officer

HR GenieCrown Mines, South Africa
1 day ago
Job description

Job Title : Tactical Support Officer (TSO)

Company : G4S Cash Solutions (SA)

Location : Crown Mines, Gauteng

Overview :

G4S Cash Solutions (SA) is a leading provider of integrated cash management solutions and is currently seeking a skilled and experienced Tactical Support Officer (TSO) to join our team in Crown Mines. Reporting to the Branch Manager. The TSO will play a critical role in securing our company premises and assets and ensuring that all procedures are in line with our company policies and standards. The successful candidate will be a self-starter with a proven track record of maintaining company policies, adopting best practises, and exercising sound judgement to achieve the organisation's goals. The TSO must also have a strong understanding of the role of facilities management within a successful business unit and be driven by results while embodying the values of our organisation.

Main Responsibilities :

  • Maintain security at the premises by strictly adhering to existing security procedures
  • Ensure the highest level of access control at all property and building perimeters, as well as internal security areas
  • Strictly adhere to loading procedures at all times
  • Regularly test panic buttons, alarms, and fence perimeters to ensure they are in good working order
  • Conduct frequent after-hours security checks of the premises and gate guards, making OB records as needed
  • Assume key holder responsibilities on a rotating basis
  • Manage vehicles, equipment, and standard operating procedures (SOPs)
  • Ensure that all equipment used by operational staff is properly utilised and in good working condition
  • Issue and control firearms, ammunition, and seals to crew members
  • Maintain an accurate register of firearms, ammunition, and kit
  • Ensure that all firearms have current licences and permits by regularly checking the competency of crew members and verifying serial numbers against the firearms register
  • Control the issuance of identity documents, firearm permits, and scanners, maintaining a register of all issued items
  • Monitor staff adherence to SOPs for banking halls, payout services, and standby guard services
  • Conduct pre-departure checks of armoured vehicles and record findings on the check sheet
  • Provide armed escort services as needed
  • Conduct departmental and criminal investigations as directed

Management of Staff :

  • Maintain the image of the branch and company at the highest level possible
  • Ensure the morale and security awareness of staff is maintained
  • Ensure vehicle crew strictly adhere to all security measures and maintain a high level of systems and procedures while operating within a mobile, walking, or bank / client contact setting
  • Ensure that crew members and drivers are in full uniform and fit to perform their duties
  • Participate in the design, development, review, implementation, and monitoring of departmental safety plans
  • Participate in safety forums and report all incidents to the relevant parties
  • Follow up on any assigned safety activities and attend safety education and refresher programmes
  • Comply with safety policies and procedures at all times
  • Distribute safety information as needed
  • Wear protective clothing at all times

    • Minimum Qualifications and Experience :

  • Grade 12
  • Grade C PSIRA and CIT
  • Firearm competency
  • Valid driver's licence and PDP

    • Knowledge :

  • G4S standard operating procedures
  • South African security legislation
  • G4S operational policy and procedures
  • G4S HR policy and procedures
  • Health and safety legislation

    • Skills :

  • Computer literate with proficiency in Excel, MS Outlook, and Word
  • Excellent written and verbal communication skills
  • Strong ability to collaborate and share information
  • Customer-centric mindset
  • Effective leadership skills
  • Exceptional customer service and relationship management abilities
  • Strong risk management and investigative skills

    • Attributes :

  • Ability to work under pressure
  • Adaptability to changing circumstances
  • Attention to detail
  • Demonstrated commitment to delivering exceptional customer service
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    Tactical Support Officer • Crown Mines, South Africa