Stock Controller / Retail Customer Care Executive - (Eastern Cape)

Job title : Stock Controller / Retail Customer Care Executive - (Eastern Cape)

Job Location : Eastern Cape,

Deadline : November 23, 2025

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Your Impact

Inventory Management : Receive, issue, and track stock with precision. Lead monthly stock takes and ensure depot readiness.

Reverse Logistics : Manage phone swaps and returns with speed and empathy.

Sales Support : Partner with acquisition and upgrade teams to ensure stock availability and smooth transactions.

Customer Service : Log, troubleshoot, and resolve customer issues. Be the face of M-KOPA’s promise.

After-Sales Care : Follow up on servicing, ensure timely pickups, and close the loop with customers.

Depot Branding : Maintain visibility and quality of marketing materials.

Must-Have Qualifications

Demonstrable experience in customer care or inventory management—ideally in mobile retail.

Tech-savvy, with a strong bias toward smartphone usage and troubleshooting.

Proven ability to manage front-office operations and digital systems.