Overview
AWS is hiring a Product Manager to develop, maintain, and improve the operational business model for the new Skills Center program. The AWS Skills Center team engages Individual Learners and Organizations across EMEA.
Key Responsibilities
- Manage business KPIs and interpret data in an ambiguous environment to inform business leaders toward program success.
- Act as the physical site leader for a Skills Center location in Cape Town, creating daily and weekly standard work requirements for on-site employees and documenting lessons learned to improve future sites.
- Collaborate with AWS T&C functions—Branding, Marketing, Strategic Operations, Communications, Product Delivery, Finance, Product Launch—and with AWS Technical teams on daily deliverables and long‑term strategic decisions.
- Partner with AWS Public Policy, Amazon in the Community (AITC), and AWS Social Responsibility & Impact (SRI) to facilitate awareness and participation from Skills Center target audiences.
- Use data and KPIs to optimize and continuously improve program processes and procedures.
- Manage multiple priorities as an independent, self‑starter with excellent time management within a rapidly evolving business.
- Report on critical milestones within a new site launch, coordinating across regions and / or localization for global roll‑out.
- Execute internal team communications to keep cross‑functional teams informed of program updates.
Basic Qualifications
3+ years of product management experience.Experience managing technical products or online services.Experience in product, program, or project management and in leading cross‑functional teams in delivery of major new products or services.Preferred Qualifications
Experience building and analyzing cost / benefit scenarios and business cases and communicating results throughout the organization.About the Team
AWS values diverse experiences and encourages applicants from all backgrounds to apply. The role offers an opportunity to play a key role in running a physical location for AWS Training & Certification.
Equal Opportunity
Amazon is an equal opportunities employer. We welcome applications from all members of society irrespective of age, sex, disability, sexual orientation, race, religion or belief.
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