Job title : Executive Housekeeper
Job Location : KwaZulu-Natal, Durban
Deadline : October 23, 2025
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ROLE PURPOSE
Compete against a standard of excellence by setting high performance standards for the HSK Team. Responsible for the compliance of the hotels specific cleaning and hygiene requirements while maintaining a high standard of cleanliness in line with the SLAMAIN OUTPUTS
Establish, review, updating and implementing of Housekeeping Standard Operating Procedures and Policies to reflect current practices and develop new standard if requiredPlan and monitor annual operational and CAPEX budgets for housekeeping, cleaning services, laundry services, including hotel linens, mattresses, term contracts, and assist other departments requiring assistance.Apply human resource management skills, such as hiring, training, scheduling and evaluating performance.Establishes and interprets key performance indicators to manage the housekeeping business and management team, consistently takes into accounts financial implications of business decisions and recommendationsGenerate new ideas, encourage creativity from housekeeping team, be innovative and constantly be on the lookout for new and modified approaches to cleaning taking into account the environment, people, business, productivity and efficienciesConduct daily checks on the cleanliness of the building, maintenance of equipment, and determine and report needs for repairs and improvement with a proposal where applicableDrive client communication through responding on complaints and feedback on housekeeping and guest rooms with solution.Develop housekeeping maintenance work plan, schedule routine cleaning works, prepare housekeeping checklists and training schedules for the Housekeeping team on all common areas and specified outlets, including guest rooms, schedule for adhoc tasks, e.g. shampoo of carpet, scrubbing of car parks, fumigation, cleaning of furnishings, etc.Performs additional HOD duties as neededQUALIFICATIONS AND SKILLS
The Applicant must meet the following requirements :
Diploma / Degree in Hospitality Management / Hotel OperationsAdvantageous – HASA MembershipMatric (Senior Certificate)Advantageous
Minimum 5 years of relevant experience in Housekeeping at the management levelMS Word, MS Excel & MS Outlook, Hotel Operational will be advantageousFUNDAMENTAL COMPETENCIES
Result OrientedAttentive To DetailStress TolerantStrong people management and leadership skillsWork well independently will guiding a full staff complimentCustomer / Client FocusedInteractive Reasoningorganizational and analytical skillsPlanner and problem solverTeamworkRelationship BuildingGood Listening SkillsGood Oral and written CommunicationGood interpersonal skillsJanitorial Services jobs