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Assistant Housekeeping Manager

Assistant Housekeeping Manager

Ergasia PlacementsBela-Bela, South Africa
7 days ago
Job description

The Assistant Housekeeping Manager supports the Housekeeping Manager in the daily operations of the housekeeping department to ensure that guest rooms, public areas, and back-of-house areas are maintained to the required standards of cleanliness and presentation. He / she assists in supervising, training, and motivating staff while ensuring efficient and cost-effective operations.

Qualifications and Experience :

  • High school diploma (Grade 12) or equivalent required.
  • Diploma in Hospitality / Housekeeping Management is advantageous.
  • Minimum 23 years experience in a supervisory housekeeping role (hotel, lodge, or

similar environment).

  • Strong knowledge of cleaning procedures, chemicals, and health & safety requirements.
  • Computer literacy (MS Office, PMS such as PAN or similar) is advantageous.
  • Key Responsibilities :

  • Supervise and coordinate daily housekeeping operations, including rooms and laundry.
  • Conduct regular inspections of guest rooms and public areas to ensure cleanliness
  • standards are maintained.

  • Assist in scheduling staff shifts, allocating tasks, and monitoring attendance.
  • Support staff training, coaching, and performance management.
  • Monitor and maintain inventory levels of linen, cleaning supplies, and equipment.
  • Report and follow up on maintenance issues with the relevant department.
  • Ensure compliance with health, safety, and hygiene standards.
  • Assist in budget control and cost management of supplies and labour.
  • Handle guest requests, complaints, and special requirements in a professional manner.
  • Conduct regular audits and prepare reports for the Housekeeping Manager.
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