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Systems Support Administrator

Systems Support Administrator

Dananda TalentSandton, Gauteng, South Africa
1 day ago
Job description

Our client is seeking a Systems Support Administrator.

A supportive role to the LMS Solutions Analyst to perform overall technical and functional upkeep and maintenance of the online learning platform (Moodle) to ensure uptime, performance, stability, usage and change control that supports the student learning experience.

Key Performance Areas

  • Platform Administration
  • Stakeholder engagement
  • Ownership of the Platform

Essential Work Experience

Minimum three years’ experience in :

  • LMS administration (Moodle)

    • Key Functional / Technical Knowledge (Areas Of Expertise)

    Moodle Platform

  • Setup and create courses
  • Backup and restore (courses, activities, resources)
  • Bulk enrolments / unenrolments
  • Grouping and groups
  • Assessment types and all functionality, configuration and restrictions
  • Gradebook setup
  • Gradebook and formula knowledge (categories, grade items)
  • Restrictions and restriction sets
  • Full understanding of assessment processes
  • Repositories and asset management
  • Intermediate knowledge of interpreting logs and data analysis of reports (live logs, student logs and marks)
  • Understanding FTP and managing accessibility and governance of sever files
  • Understanding custom profile fields and their functionality with enrolment and auto-grouping
  • Understanding API’s and integration tools will be beneficial

    • Reporting and Analytics

  • Intermediate to advance knowledge of relational databases (e.g. PostgreSQL, MySQL and MSSQL)
  • Intermediate Power BI for all reporting purposes

    • Education and Qualification

  • Portfolio of evidence in IT development and programming certification
  • Bachelor in Computer Science or a related degree will be beneficial

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    Administrator • Sandton, Gauteng, South Africa