SUMMARY : POSITION INFO :
Introduction
Overseeing daily operations, conducting regular inspections, devising and implementing site procedures, preparing and filing reports, handling emergencies, supervising and evaluating staff, setting project goals and scheduling and meetings.
Duties & Responsibilities
- Management of day-to-day project delivery within a geographical area, including delivery to Virgin Media requirements, safety, quality, street works, supplier performance and improvement.
- Drive a "Safety First and "Right First Time" culture across the field operations backed up through plans and engagement with suppliers.
- Ensure accidents, incidents and near misses, quality failures and service deterioration trends are investigated competently, and corrective action is taken where and when appropriate.
- All direct reports to have clear performance objectives and regular 1 : 1 meetings used to drive engagement.
- Manage staff, oversee work schedules and assign specific duties accordingly.
- Deliver quality service to the client ensuring that performance standards & contractual KPI's and SLA's are met ensuring that performance standards & contractual KPI's and SLA's are
- To ensure the performance standards of project staff by holding regular reviews and reporting back to the project manager
- Communicate closely and provide timely and accurate periodical reports to Project Manager
- Installing, Tracing, repairing & maintenance on the network lines
- Network splicing, ensure correct splicing
- Network updates
- Ensure splicing are according to spec
- Ensure the splice diagram is correct
- Fault finding of the network
- Building network lines MDU’s,
- Test faulty lines, power reading
- Provide and receive in-house training once a month for overall improvement in work improvement in work performance and productivity.
- Splicing, ONT activations and configurations,
- Civils and Customer Liaison
Desired Experience & Qualification
Minimum of 3 years supervisory and with the telecommunications industry.FTTH Optic Fibre experienceProven track record of successfully managing teams, including contractor partnersOpenserve or Telkom ExperienceGood commercial acumenAbility to understand, manage and deliver KPI' sAbility to lead, motivate and manage field teams.Ability to contribute technical knowledge to proposals and reportsExcellent literacy, numeric and IT skills including proficiency in Microsoft OfficeExcellent interpersonal and communication skillsInnovative, creative and proactive with a solution oriented approachFlexibility in line with business requirementsAbility to represent the company in a professional manner at all timesCommercially focused and awareFull, clean driving licence