Job Title JML V&A PFSS -Store Manager - HR at The Estée Lauder Companies Inc.
Description We are seeking a dynamic and inspirational Store / Retail / Counter Manager to lead, coach, and develop our team of Sales Associates to achieve all sales, customer service, and operational targets.
Candidates should have proven leadership, coaching, and business-management skills gained in a fast-paced retail environment.
This is an exceptional opportunity to act as Chief Executive Officer of your own store.
You will have total accountability for creating and executing an agile business plan to recruit and retain customers through strategic targeting, impactful in-store events, exceptional customer-relationship management, and the leadership of a high-performing team.
As an ambitious self-starter with a flair for business planning and a passion for coaching others to reach their full potential, this role is a first step toward a long-term fulfilling career with a leader in prestige beauty.
Many of our field executives and senior managers began their careers at point of sale, and this first-level management role offers exposure to business planning, consumer insights, event management, customer-relationship management, and front-line marketing—providing the all-round skills needed to progress further within the beauty industry.
With a culture that values diversity of thought and people, we offer progressive career opportunities, outstanding training and development, and a competitive remuneration and benefits package.
Qualifications Proven retail management / assistant retail management experience, preferably within cosmetics.
Ability to provide inspirational, authentic, and personalized customer service.
Previous business-planning experience including setting sales and customer-service targets, sales analysis, and staff scheduling.
Previous retail operations experience including inventory and facilities management and cash reconciliation.
Proven track record of leading a team to achieve sales and customer-service targets.
Experience of creating and executing in-store events.
Ability to work retail hours including days, nights, weekends, and special events in a fast-paced work environment.
Previous experience with retail point-of-sale software.
Proficient in Microsoft Office.
Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.
Seniority Level Not Applicable Employment Type Full-time Job Function Sales and Business Development Industry Personal Care Product Manufacturing #J-
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Store Manager • Cape Town, Western Cape, South Africa